Systems Administrator
Texas Health and Human Services Commission
- United States
- United States
Über
Functional Title:
Systems Administrator Job Title:
Systems Administrator V Agency:
Health & Human Services Comm Department:
STATE DCS SERVICE DELIVERY Posting Number:
13776 Closing Date:
05/11/2026 Posting Audience:
Internal and External Occupational Category:
Computer and Mathematical Salary Group:
TEXAS-B-25 Salary Range:
$5,797.66 - $6,663.83 Pay Frequency:
Monthly Shift:
Day Additional Shift: Telework: Travel: Regular/Temporary:
Regular Full Time/Part Time:
Full time FLSA Exempt/Non-Exempt:
Exempt Facility Location: Job Location City:
AUSTIN Job Location Address:
701 W 51ST ST Other Locations: MOS Codes:
0605,0670,0671,0679,2651,5974,6049,6694,8858,17C,17C0,17DX,17S,17SX,181X,182X,1B4X1,1D7X1,255A,255N 255S,255Z,25B,25D,26A,26B,26Z,514A,5C0X1D,5C0X1N,5C0X1S,681X,682X,781X,782X,784X,CTI,CTM,CTT,CWT CYB10,CYB11,ISM,IT,ITS
Under the general direction of Data Center Operations (DCO) Service Delivery management, the Systems Administrator performs advanced computer systems administration work. The Systems Administrator supports HHSC technical platforms, tools and services maintained by Data Center Operations (DCO) Service Delivery. The administrator works directly on infrastructure software to make sure services and settings are current, properly patched, and maintained; they maintain ongoing communications with application custodians and owners. The administrator works closely with federal and state auditors to determine requirements and administers remediation of new and legacy DCO supported applications and systems. Ensures modifications are addressed to supported Service Delivery steady state systems and coordinates with application areas and DIR vendors as needed; performs system design to satisfy specific functional and non-functional requirements through report creation, diagrams, schematics and flowcharts. They implement recommendations, remediation and configuration requirements by using system development life cycle (SDLC) methodology; provides support of enterprise-level tools and services hosted on Windows and Linux operating systems, including support of cloud Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) services and other technologies when needed. They assist in organizing and structuring specific requirements mandated by the application, program areas, governing authorities and Data Center Operation management. The Systems Administrator works under minimal supervision with considerable latitude for the use of initiative and independent judgment; provides 24/7 support when needed.
Selected candidate must work onsite from an HHS office located in Austin, Texas designated by the hiring manager.
Essential Job Functions (EJFs):
Responsible for Service Delivery system administration such as installation, configuration, maintenance, tagging and security of hosted DCO Service Delivery Platform-as-a-Service (PaaS), Infrastructure-as-a-Service (IaaS), Windows and Linux servers, systems and other cloud services. 25% Evaluates, coordinates, and assists with federal and state audits in preparation and remediation of technical findings and recommendations associated with the application area, program, governing authorities and/or Data Center Operation Management. The Systems Administrator works closely with DCO Service Delivery team members, management, and other HHS departmental areas that involve cross-functional agency coordination to ensure HHS best practices and DIR standards are followed. 25% This position is responsible for supporting the Service Delivery team and its customers in creating and troubleshooting credentials, interpreting technical requests, addressing ITSM ticketing, and alleviating technical roadblocks with supported systems. 25% Participates in accurately evaluating, tracking and inventorying IT services for waste, unnecessary redundancy within the supported infrastructure, and cloud sprawl by leveraging schematics, metrics reports and flowcharts. Helps address quality assurance for DCO Service Delivery by assisting in daily, monthly, and quarterly checks. 20% Other duties assigned include but are not limited to actively participating in Data Center Operations efforts such as policy and procedure review and/or serving in a supporting role to meet the agency's obligations. 5 %
Knowledge, Skills and Abilities (KSAs):
Knowledge of IT ecosystems and HHS enterprise applications, technologies, integrations, implementations, and administration. Knowledge and hands-on experience of Microsoft business computer applications Knowledge of computing logic, human-readable (YAML, JSON, XML, etc.) and understanding of command-line interface (Bash, PowerShell, Batch file processing) languages. Understanding of operating system specifications, and software support. Basic knowledge of SQL and database structures. Knowledge of National Institute of Standards and Technology (NIST) security. Knowledge of technical approaches used to deliver IT products, such as waterfall and agile (scrum) methodologies, BMC Helix IT Service Management and Service Now ITSM. Skill in written and verbal communications with a high level of effectiveness. Ability to think and act strategically and proactively. Technical and critical analysis, and decision making. The ability to work with a significant degree of independence to deliver work within defined schedules, cost and quality. Ability to coordinate multiple assignments/projects, set priorities, and meet deadlines. Ability to lead the creation of best practices and procedures. Ability to effectively communicate technical information to both technical and non-technical audiences. Registrations, Licensure Requirements or Certifications:
N/A
Initial Screening Criteria:
One (1) or more years of experience administrating and supporting IT solutions with a background in analytical IT business, cloud, data, application, network, or security technologies is required. One (1) or more years of customer service experience is required. Experience with Agile and ITIL frameworks is preferred. Graduation from an accredited four-year college or university with coursework in computer science, management information systems, or a related field is preferred. Full-time work experience administrating and supporting IT solutions with a background in analytical IT business, cloud, data, application, network, or security technologies may be substituted year-for-year. Additional Information:
Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.
Selected candidates must be legally authorized to work in the U.S. without sponsorship. Selected candidate must be willing to work from an HHS office located in Austin, designated by the hiring manager.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans :
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Sprachkenntnisse
- English
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