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Über
We are looking for a driven and customer-focused Inside Sales Executive with 1-2 years of experience in the jewelry sector or e-commerce. This role is perfect for someone who thrives on connecting with customers, has a knack for building relationships, and understands the nuances of selling high-value items online. Key responsibilities include: Customer Engagement: Respond promptly to customer inquiries via email, chat, and phone, providing expert guidance on diamonds and fine jewelry. Online Sales: Understand customer needs and preferences to recommend products that align with their style and budget. Product Expertise: Stay updated on jewelry trends, product details, and Rare Carat offerings to educate and assist customers effectively. CRM Maintenance: Log customer interactions and manage sales pipelines using CRM tools. Collaboration: Work closely with the marketing, product, and operations teams to enhance the customer experience and resolve issues efficiently. Qualifications: 1-2 years of experience in inside sales, jewelry retail, or e-commerce. In-depth knowledge of diamonds, gemstones, and fine jewelry is a strong plus. Excellent verbal and written communication skills with a customer-centric approach. Proficiency in CRM tools and Microsoft Office Suite (or Google Workspace). Proven ability to meet and exceed sales targets.
Sprachkenntnisse
- English
Hinweis für Nutzer
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