QA/UAT Analyst (API, Web, Performance)

HTC Global Services Inc

United States

United States

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Über

Join a mission-driven team in Baltimore, MD as a Senior QA Test Analyst supporting complex, public-facing healthcare systems. You’ll lead hands-on UAT, integration, regression, API, and performance testing, partnering with business and engineering teams to deliver reliable, high-quality releases. This role is ideal for QA professionals with strong test planning/execution skills, Jira-based defect management, and experience testing enterprise web applications end-to-end. Duties / Responsibilities Perform software validation and testing, write test cases, map requirements to test scenarios, validate functionality, perform regression testing, integration testing, interface testing, and testing of downstream functions. Prepare any required test documentation, design and prepare test data, review test results, and evaluate for conformance with design. Translate verbal and written requirements and functional specifications into effective test cases and test scenarios to conduct integrated, scenario-based User Acceptance Testing (UAT) of complex health exchange systems. Develop and identify test data for test scenarios. Execute test cases and document the results of the test execution. Document defects identified during test case execution and work with developers to resolve the defects. Create test plans and test calendars to coordinate testing tasks and establish timelines. Utilize performance testing techniques such as performance modeling, establishing baselines, services monitoring, and profiling system performance. Use performance tools such as JMeter, Gatling, BlazeMeter, or similar tools to simulate usage/load of large enterprise environments. Perform API services testing using the ReadyAPI tool or similar tools. Work with stakeholders and cross-functional teams to resolve issues and validate requirements. Conduct quality assurance activities such as peer reviews of test cases, test plans, and test case execution results. Support User Acceptance Testing (UAT) activities. Minimum Qualifications A minimum of four (4) years of experience in User Acceptance Testing (UAT) of complex public-facing systems. A minimum of two (2) years of experience in testing web applications. Experience in utilizing defect-tracking or defect management tools such as JIRA. Knowledge of HTML, CSS, and JavaScript. Strong testing and analytical skills with keen attention to detail. Proven experience working effectively and collaboratively with stakeholders from multiple functional teams in an organization. Preferred Qualifications A minimum of four (4) years of experience as a Java/Web application tester. A minimum of four (4) years of experience testing websites across multiple browsers, web services, back-end processing, and data validation. Experience in mobile testing, system testing, data migration testing, data integrity testing, and data transformation-related testing. Experience with backend database testing on SQL, PostgreSQL, or any other enterprise database systems, and experience in writing complex SQL queries. Experience in performing testing and validation of complex State-Based Health Insurance Marketplace or other healthcare systems. Experience with industry-standard Quality Assurance best practices for Agile and Iterative SDLCs, testing methodologies, version control systems, implementation, and deployment activities What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies. At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks. Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected. #LI- NC1

United States

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English

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