Senior Salesforce Developer (Customer Experience Platform)Prime Corporate Services • Salt Lake City, Utah, United States
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Senior Salesforce Developer (Customer Experience Platform)
Prime Corporate Services
- Salt Lake City, Utah, United States
- Salt Lake City, Utah, United States
Über
We’re looking for aSenior Salesforce Engineer to own and evolve Salesforce as the backbone of PRIME’s customer experience. This role is backend-first and deeply focused on how Salesforce powers, orchestrates, and scales our customer-facing surfaces — from our PRIME360 Account portal to cart and checkout flows, lifecycle communications, and third-party integrations.
This is the first engineering role at PRIME dedicated exclusively to customer experience enablement. You’ll sit at the intersection of Salesforce architecture, product strategy, and CX — designing systems that seamlessly connect internal data, business logic, and external digital experiences.
You won’t just be implementing requirements; you’ll help define _how_ Salesforce should function as a modern experience platform, ensuring our customers have coherent, reliable, and human-centered journeys across every touchpoint.
*What You’ll Do*
_Architect and build Salesforce backend systems that power customer-facing experiences across:_
* PRIME360 Account (customer portal)
* Cart and checkout flows
* Product onboarding and fulfillment
* Lifecycle marketing and notifications
_Build and expose robust APIs that allow:_
* Customer-facing applications to interact with Salesforce
* Third parties and partners to integrate with Prime’s products and experiences
_Serve as a technical bridge between Salesforce and external systems, including:_
* Customer portals and web applications
* Payments and billing platforms
* Marketing automation and lifecycle tooling
_Lead the Salesforce architecture for new CX-driven initiatives, such as:_
* Personalized notifications and lifecycle triggers
* Embedded and partner-driven checkout experiences
* Vendor and service marketplaces
* Design and maintain Salesforce data models, Apex services, Flows, and integrations that support complex customer journeys and product logic
* Collaborate closely with Product, UX, Marketing, and Operations to translate customer experience goals into scalable technical solutions
* Influence platform-level decisions around scalability, reliability, data integrity, and extensibility
* Champion clean architecture, thoughtful system design, and long-term maintainability
*About You*
* 5+ years of experience building and supporting customer-facing systems
* Deep expertise in Salesforce backend development, including Apex, Flows, SOQL, Salesforce data architecture and schema design
* Strong experience designing and consuming Salesforce APIs and external integrations
* Proven ability to think architecturally and strategically, not just at the ticket level
* Experience supporting 0→1 or evolving platforms where patterns and best practices are still being defined
* A strong point of view on how backend systems shape customer experience
* Comfortable working cross-functionally and influencing product and CX decisions through technical insight
*Nice to Have*
* Experience with frontend technologies (e.g., React, modern JS frameworks)
* Familiarity with Node.js or middleware services that sit between Salesforce and customer-facing apps
* Exposure to lifecycle marketing tools or event-driven architectures
*Why Join Us*
You’ll be joining Prime at a pivotal moment. This role will help define how customer experience is engineered, not just designed. You’ll have real ownership over the systems that power our most important customer interactions — and the opportunity to shape a platform that helps entrepreneurs access tools that were once reserved for large enterprises.
*Benefits & Perks*
* Competitive Compensation — Salary + performance-based bonus
* Comprehensive Health Coverage — Medical, dental, and vision
* Paid Time Off — Generous PTO, sick days, and paid holidays
* 401(k) with Company Match
* Parental Leave — Paid leave for new parents
* Impact-Driven Culture — Small team, big mission
* Gym Pass — Company-sponsored access to local gyms
* Free soda and snacks
Pay: $100,000.00 - $125,000.00 per year
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Health savings account
* Paid time off
Work Location: In person
Sprachkenntnisse
- English
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