Über
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees! Job Responsibilities
- Sells appropriate products, features, and services based on customer needs. - Resolves customer pain points in one interaction utilizing in-store systems and digital tools. - Completes ongoing training to keep current and develop knowledge and skills to act as SME in all things T-Mobile. - Consistently leverages digital tools in interactions and onboarding. - Works collaboratively to build and contribute to a culture of sales and service. Education and Work Experience
- High School Diploma/GED (Required) - Retail: 12+ mos. Neighborhood Mobile Expert - Care: Elite Expert, Account Care - Care: Elite Expert, Technical Care Knowledge, Skills and Abilities
- Customer Service Strong Customer Service skills: Passion, integrity, and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required) - Retail Sales Retail experience in high volume environment and ability to work in varied environments (Required) - Detailed Organization Strong organization, multi-tasking, versatility, communication, and attention to detail (Required) - Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required) - Mathematics Consistent accuracy with basic math and proficient use of a calculator is required (Required) - Pass certification and quarterly re-certification process. (Required) Licenses and Certifications
- At least 18 years of age - Legally authorized to work in the United States Travel
Travel Required (Yes/No): No DOT Regulated
DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Hourly Base Pay: $29.50 Annualized Incentive Target: $7,200 Successful candidate's actual incentive earnings vary based on performance and full-time status. All employees at T-Mobile, are guaranteed to earn $20/hour inclusive of base pay and incentives. And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant. At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
Sprachkenntnisse
- English
Hinweis für Nutzer
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