F&B Server

Objective

To contribute to the overall success of the hotel's Food & Beverage operations by delivering exceptional guest service, maintaining high quality standards, and supporting efficient restaurant service. Bringing strong serving and bartending skills, product knowledge, and a guest-focused approach to every shift.

Key Duties & Responsibilities

• Set up and execute restaurant and bar according to hotel standards
• Prepare and serve alcoholic and non-alcoholic beverages following recipes and responsible service guidelines
• Take, relay, and serve food and beverage orders accurately and efficiently
• Provide detailed menu and beverage knowledge, including cocktails, wine, beer, and spirits
• Deliver attentive, personalized guest service and handle guest inquiries professionally
• Manage reservations and guest seating when required
• Process payments including cash, credit, debit, and room charges in accordance with hotel policies
• Maintain bar and service areas — stocking supplies, polishing glassware, rolling cutlery, folding napkins
• Monitor inventory levels and restock bar and service stations as needed
• Follow all quality, hygiene, and food safety standards
• Comply with grooming, uniform, and brand presentation guidelines
• Act as a hotel ambassador by welcoming guests and creating a positive first impression
• Always follow workplace health & safety and WCB regulations
• Support team members during high-volume periods and special events
• Perform additional duties as assigned by supervisors and managers

Education & Qualifications

• 1–2 years of serving experience required
• 1 year of bartending experience required
• Valid Pro Serve certification (mandatory)
• Strong knowledge of food, beverage, and bar service standards
• Excellent verbal communication and guest interaction skills
• Ability to work both independently and within a team
• Comfortable working under pressure in fast-paced environments
• Flexible, energetic, and dependable
• Demonstrated commitment to guest satisfaction
• Strong multitasking and time-management skills

Benefits:

• Health care benefits (after 3 months of employment)
• Discounted staff meals
• Gym, Pool, Hot tub access
• Company events during the summer
• Discount card for Shops of Canmore
• On-site parking

Location

Canmore, Alberta

Department

Food & Beverage

Employment Type

Full-Time

Minimum Experience

Mid-level