Account Supervisor

Application Deadline: 28 February 2026

Department: Operations - Management(OPS002)

Employment Type: Full Time

Location: I10-D35_CA-BCIBC INTERIOR -SUPERVISOR DEPT

Reporting To: General Manager

Compensation: $50,000 - $60,000 / year

• Build and maintain professional relationships with landlords and property managers. Respond to and follow up on customer requests and issues in a timely and professional manner.
• Oversee the tracking and resolution of incident reports and damage claims, including customer communication regarding safety and liability concerns.
• Ensure accurate and timely delivery of necessary supplies to various locations.
• Provide administrative and logistical support to Account Managers (detailed below)
• Actively manage assigned parking locations, taking ownership of staff performance, client satisfaction, and report deliverables.
• Contribute to business growth by identifying leads, engaging prospects, and managing sales cycles through to completion.
• Other Duties: Perform additional responsibilities as assigned by management.

• Must be fluent in Microsoft with extensive experience in Excel, SharePoint, Outlook, etc
• Perform general admin duties including invoicing, PO issuing, monthly reports
• Continual communication with Patrollers on any updates to their duties
• Familiar with AP and AR
• Provide information to customers on Monthly Parking
• Process cash transactions and deposits
• Correspondence and communication with all company departments as needed.
• Other duties as assigned by manager
• Ability to work independently and in a team environment
• Must be mobile and able to attend client sites
• Coordination of staffing for attended site based on regular manpower requirements and site activity.
• Completion of paperwork related to invoicing and processing Patroller expenses.
  

• Diploma in Business Administration or related field a plus
• Minimum 2 years of experience in operations, facilities, or account supervision
• Strong supervisory and leadership skills
• Excellent verbal and written communication skills
• Ability to build and maintain strong client relationships
• Proficiency in Microsoft Office and reporting tools
• High level of energy, initiative, and a "can-do" attitude
• Ability to work independently and as part of a team
• Valid driver's license with good driving record