Scheduling Coordinator

Job Description

Job Description 

As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to appropriate field staff. 

LOCATION: Oshawa, ON
JOB TYPE: Full-Time Permanent

AVAILABILITY REQUIRED: Evenings and Rotating Weekends

SHIFTS: Days - 2:00pm-10:00pm weekdays, 2:00pm-10:00pm on weekends

Why you'll love working here: 

Celebration and Recognition programs 
Part time and Full-time opportunities 
Comprehensive health and dental benefit plans 
Education allowance for employees and family 
Employee Assistance Program 
Employee perks and exclusive offers 
 

What you'll do: 

Assign appropriate staff to patients based on a variety of factors including times suggested by patients, staff availability and relevant skill sets  
Build a care schedule for patients 
Enter and update employee and patient data within computerized system 
Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families
Document and appropriately report all staff and patient interactions 
 

What you bring: 

One year administrative or office experience is an asset 
Scheduling experience is an asset 
Strong computer skills   
Superior Customer service skills 
Ability to effectively communicate both orally and written 
Compassion and empathy when interacting with patients and their families 
 

ParaMed recognizes the importance of immunization to protect our patients and team members from Covid-19. A condition of employment with ParaMed is that all new hires receive all required doses of a Covid 19 vaccine approved by Health Canada. 

Join us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible Join a winning team and let's succeed together 

ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.

As the leading home care provider in the country, ParaMed Home Health Care, has proudly been helping Canadians live better at home since 1974.

When you join ParaMed, you become part of a caring community of over 12,000 dedicated professionals committed to delivering compassionate, person-centred care.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.