Outbound Product Manager

Summary

Job Description

• Act as the Outbound Product Manager for CI/CD capabilities supporting application-level workloads on the Guidewire Cloud Platform, including digital and integration applications.

• Engage directly with customers, partners, and field teams to understand real-world CI/CD workflows, uncovering valued capabilities and areas of friction.

• Synthesize market, customer, and field insights into actionable product opportunities, driving improvements and new features that address unmet needs and unlock new revenue streams.

• Translate insights into clear outbound product requirements, positioning, and value narratives to guide platform and application teams.

• Partner closely with the Outbound PM for platform-level CI/CD and collaborate with Inbound Product Managers to ensure alignment and customer-driven evolution of CI/CD capabilities.

• Work cross-functionally with Engineering, UX, SRE, Enablement, Sales, and Marketing to influence solution direction, customer readiness, and go-to-market execution.

• Represent CI/CD topics in customer meetings, workshops, and group settings, communicating value and best practices to both technical and non-technical audiences.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

• Strong ability to synthesize customer, market, and field input into actionable insights that influence product direction and go-to-market execution.

• Excellent communication and stakeholder management skills, with the ability to clearly articulate customer needs and business context to engineering, design, and cross-functional partners.

• Working knowledge of CI/CD concepts and developer workflows, including build and deployment automation, pipeline configuration, testing, and artifact promotion.

• Familiarity with cloud environments and CI/CD in the cloud (e.g., AWS services, automation, security considerations).

• Ability to collaborate effectively with Product Managers and cross-functional teams while maintaining a clear outbound focus on customer value, adoption, and usability.

• Comfortable presenting and facilitating discussions with diverse audiences, including customers, partners, and internal teams.

• Excellent English speaking and written communication skills.

• 3+ years of Product Management experience or equivalent experience in a customer-facing, technical role (e.g., solutions engineering, technical consulting, or platform engineering).

• Bachelor's degree in technology, computer science, engineering, or equivalent experience; Master's degree is a plus.

• Experience with application-level CI/CD in cloud platforms.

• Ability to travel 10–25% as needed.

We believe in clarity and setting you up for success. In your first six months, you'll immerse yourself in customer and market research, build strong cross-functional relationships, and deliver actionable insights that shape the CI/CD roadmap for application workloads. Your work will drive measurable improvements in customer adoption, platform efficiency, and product innovation, directly supporting Guidewire's mission to deliver secure, scalable, and AI-powered solutions. Over time, your influence will extend across teams and customers, helping Guidewire set new standards for operational excellence and customer value.

The people we employ give their all, and in return, we offer flexibility wherever we can, such as:

• Flexible work environment

• Health and Wellness benefits

• Paid time off programs including volunteer time off

• Market-competitive pay and incentive programs

• Continual development and internal career growth opportunities

• All new hires participate in our in-person orientation process to foster connection and collaboration from day one.

At Guidewire, you'll contribute to our wider mission of transforming the insurance industry through technology, innovation, and a culture that values every team member's unique perspective and expertise.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.