Clinical Talent

Reports To: Care Manager
Location: Edmonton (In-Office and Hybrid Remote + Field Travel)
Schedule: Full-Time (4-Day Work Week + On-Call Rotation)

We are looking for a unique healthcare professional who wants to build and lead a world-class care team. As the Clinical Talent & Care Coordinator , you are the "Gatekeeper of Quality." You will lead our recruitment efforts—using your clinical background to vet candidates for competency—while supporting daily operations.

Crucially, you act as our Field Coach: you don't just hire staff; you ensure they are trained, accredited, and confident to work in client homes.

The Focus: 50% Recruitment & Culture, 30% Operations/Scheduling, 20% Clinical Support & Education.

• Clinical Recruitment: Manage full-cycle recruitment for HCAs, LPNs, and RNs. Use your nursing background to pre-screen candidates for technical skills (transfers, meds, vitals) ensuring we only hire the best.
  

• Onboarding & "First Day" Success: Own the orientation process. You ensure every new hire is safety-trained, understands our culture, and feels supported from Day 1.
  

• Employee Engagement: Be the primary point of contact for staff. You handle recognition programs, morale initiatives, and retention strategies to keep our workforce stable.
  

• Conflict Resolution & EQ: Act as the bridge between employee needs and client expectations. You will navigate difficult conversations with high emotional intelligence to maintain high satisfaction on both sides.
  

• Strategic Matchmaking: You won't just fill holes in a calendar. You will use your clinical judgment to match the right caregiver's personality and skill level to the specific health needs and preferences of our clients to ensure long-term stability.
  

• Systems Management (Tech-Forward): Act as our "Super-User" for AlayaCare. You are responsible for maintaining clean data, tracking employee certification expiry dates, and optimizing travel routes for field staff to improve efficiency.
  

• Process Efficiency: Work with the Care Manager and Operations Coordinator to streamline our intake and scheduling workflows.
  

• Field Leadership: Lead from the front by conducting "Competency Sign-offs" in the field. You aren't just an office administrator; you are a mentor who ensures our HCAs feel safe, supported, and technically proficient while working independently in client homes.
  

• Accreditation & In-Services: Organize and deliver the mandatory annual training (Infection Control, OH&S) required for Accreditation. You ensure the team is compliant and audit-ready.
  

• Clinical Backup & On-Call: Participate in the leadership on-call rotation. Be willing to step in and provide direct client care or assessments during critical shortages.