Service/Parts Administrator

• Reach out to customers, provide information on requested parts. 
• Enter service reports into company database.
• Write up purchase orders, confirm accuracy and ensure timely delivery.
• Document errors and track follow-ups from service reports.
• Ensure documents are up to date and filed accordingly.
• Maintain up to date training records for technicians.
• Manage vendor qualifications (Insurance, WCB, Certifications etc.) to get onto sites.
• Track and confirm all required documents are included in each service folder.
• Collaborate and support the parts department.
• Assisting with reception coverage and other administrative support as required.

• High school diploma is required; additional training or certification in an administrative support role is considered an asset.
• 2+ years of administrative experience in a similar role.
• Strong proficiency in Microsoft Office with exceptional written and verbal communication abilities.
• Confidence speaking with technicians and clients. 
• Excellent attention to detail and strong organizational capabilities.
• Experience handling both digital and physical records and filing systems.
• Proven capacity to prioritize tasks and manage multiple responsibilities in a fast‑paced environment.
• Able to work independently with minimal supervision as well as collaboratively within a team.

Equation Staffing Solutions is a successful, award-winning Calgary based staffing and recruitment agency specializing in the placement of candidates on a temporary, contract or permanent basis. The industries we serve include oil and gas, warehousing & transportation, finance & accounting, banking, health care, educational institutions, engineering & technology, manufacturing, construction, agriculture and all levels of government. The job families we place people in comprise of general office & admin support, human resources, customer support, warehousing, trades, machine operators, production, accounting, records management, business management & information management.