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Über
This position is within FSU's Department of Information Technology Services (ITS)
Responsibilities
This position is in the Network Communication Technologies-Operations group. NCT-Operations is responsible for monitoring, troubleshooting and configuration of Local Area Network across FSU campus. This includes network switching, Voice hardware, Wireless access points, UPS maintenance, port activation and Life cycle replacement of Network hardware. NCT-Operations is also responsible for troubleshooting Network outages and works directly with our Architecture, Infrastructure and Engineering groups.
Designs, installs, configures, monitors, troubleshoots and manages a varied base of installed networking equipment, which encompasses both wired and wireless data networks. Collects and monitors data for system usage, performance, and vulnerabilities in support of ITS staff and campus network members. Advises management and team members to revisions of established policies, procedures, and standards.
Designs, installs, configures, monitors, troubleshoots, and manages a varied base of installed networking equipment, operating software, and/or network security applications, which encompasses wired and wireless data networks servicing voice, video and data applications on campus. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate a vehicle. Physical ability to lift 25lbs and climb a ladder as required by the position.
Collects and analyzes usage and performance monitoring data to allow for the diagnosis of problems on the network and allow for appropriate action as needed to assure network integrity and operation.
Analyzes networks for security vulnerabilities and breaches.
Provides technical advice and consultation to ITS staff as well as users of the campus network concerning complex network-related problems and applications. Advises management and team members on the revision of established policies, procedures, and standards to ensure that current policies remain up-to-date and relevant in a dynamic networking environment. Interfaces with representatives from other universities and vendors.
May function as project team leader responsible for a coordinated effort in pursuit of solutions to complex networking problems. This leadership would include a) effectively distributing the workload, b) providing advice and consultation in networking design and operations, and c) coordinating vendors.
Other duties as needed and assigned to include on-call duties.
Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.
Qualifications
Bachelor's degree in Computer Science, MIS, or other appropriate degree and two years' experience or a high school diploma or equivalent and six years of experience. (Note: or a combination of appropriate post high school education and experience equal to six years.)
Ability to perform the physical requirements of the position to include lifting 25lbs and climbing ladders.
A valid Florida or Georgia driver's license or the ability to obtain one.
Preferred Qualifications
Bachelor's degree and two years' experience related to administrative services or a combination of post high school education and experience equal to six years.
Helpful
Ideal candidate would have hands-on experience working with network switches, Aruba access points, Zoom sip phones, and Audio Code gateways.
A typical day would consist of mainly technical work in the field.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news!
Learn more about our university and campuses.
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FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
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How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position requires successful completion of a criminal history background check .
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Sprachkenntnisse
- English
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