Core Network Manager

CORE NETWORK MANAGER

About telMAX Inc.

Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada's Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario.

Your Position & How You Will Contribute

Reporting to the Manager, Network Engineering, the Core Network Manager will be the hands-on architect and scale owner of the core network according to the design and new build objectives set by the technical leadership. This role demands deep, hands-on expertise with BGP and the Juniper MX routing platform, as well as enough working knowledge of the Service Provider Network to drive optimizations in the Access network and proof-of-concepts in the lab. The ideal candidate is comfortable with the critical place our internet routing infrastructure has in the organization, while not finding themselves only constrained to the business of tables and peers.

Responsibilities & Key Duties

• Core Ownerships & Juniper Configuration: Understand the as-deployed core infrastructure, own the process of adding new sites and capacity while driving optimizations in process that enable scale and resiliency.
• Subject Matter Expert: Provide key guidance and stay ahead of customer demand through expert knowledge of best routing practices and industry trends
• Maintenance Quarterback: Execute the necessary network maintenance activities from a distance, leveraging remote hands and field operatives to minimize risk and drive project milestones
• Own the Outcome: Drive troubleshooting and incident response actions through not just ownership of the network but by guiding and controlling out actions through proactive documentation and incident planning workshops

What You Bring

• Calm Under Fire: A Leader who shows best when the going is toughest - this is the type of excellence we build teams around
• Resourceful: While not a strictly hands-on role, at a small company we all get our hands dirty on occasion. Knowing where to best leverage your actions and call upon others will help you achieve well above average results
• Articulate: Just as the network must translate control plane to forwarding plane, so too must you translate technical requirements to the business and vice versa
• Collaborative: We have a close-knit team that has been covering a large surface. This role supplements that team and with that we welcome you into an environment of performance and curiosity that will ask you to contribute and communicate frequently and meaningfully.

Experience & Technical Expertise

• Internet Routing Expert: You know what to do with a pair or more of full tables, dual-stack
• Juniper Fanboy: Some love it, some don't know they love it yet - we need someone who can drop-in comfortable even if it's not been the primary focus of your prior roles
• Get's What We're Going For: Practical Service Provider experience and small teams are not always where Networking experience and leadership skills are gained - but we need you to be able to relate your experience to our goals which may mean stepping into a new frontier
• Continuous Learner: The networking field has had a programming reniassiance to the point where it's often hard to tell the difference. We'd like to see you've kept up with that in the way you approach complex tasks and unfamiliar items.

Education

• Degrees/Diplomas in Computer Science, Electrical/Electronic Engineering, Security/Networking.
• JNCIS-SP or higher an asset, Security and DC tracts also very relevant.
• CCNS/P or higher also considered with relative Juniper transferrability.

ImPACT Values

Performance & Commitment

• We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through.

Agility & Collaboration

• We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams.

Customer Centricity

• In every decision we make, we think through the customer's lens. We know that anticipating and exceeding their expectations isn't just good service—it's the foundation of who we are. By staying deeply connected to our customers' needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth.

Trust & Integrity

• We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together.

Why You Should Join telMAX:

• We are a growing, dynamic organization
• We offer a competitive variable compensation package
• Hybrid positions
• Benefits (Medical, Dental, and Vision)
• Health Spending Account (HSA)
• RRSP matching program

Equity Statement

telMAX Inc. is an equal opportunity employer committed to fostering an inclusive and accessible workplace, welcoming applications from all individuals. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available on request for candidates during the selection process as well as throughout employment.