Über
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 40 hours per week
- Education:
- Expérience:
- Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
- Work setting
- Computer hardware or software retailer/wholesaler
- Startup company
- Help desk
- Research and development institution
- Hospital/health care establishment/health institution
- Manufacture
- Tasks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
- Supervision
- No supervision responsibility
- Computer and technology knowledge
- Android
- iOS
- MAC
- Device drivers
- Networking hardware
- Internet
- Desktop applications
- Enterprise Applications Integration (EAI)
- Security software
- Multimedia software
- Word processing software
- Presentation software
- Communication software
- MS Office
- MS Windows
- SharePoint
- Wireless networks
- Area of work experience
- Quality assurance or control
- Security and safety
- Criminal record check
- Transportation/travel information
- Own vehicle
- Willing to travel
- Willing to travel regularly
- Willing to travel cross-border
- Willing to travel overnight
- Valid driver's licence
- Travel expenses paid by employer
- Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Repetitive tasks
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
- Sound discrimination
- Combination of sitting, standing, walking
- Standing for extended periods
- Bending, crouching, kneeling
- Own tools/equipment
- Cellular phone
- Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty
- Screening questions
- Are you authorized to work in Canada?
- Are you available to start on the date listed in the job posting?
- Do you have experience working in this field?
- Do you live near the job location?
- Employment terms options
- Flexible hours
- Experience
- 3 years to less than 5 years
- Employment terms options
- On call
- Day
- Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Financial benefits
- As per collective agreement
- Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Travel insurance
- Variable or compressed work week
Sprachkenntnisse
- English
Hinweis für Nutzer
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