IT Data Centre Infrastructure Analyst

Müller UK & Ireland is a family-run dairy business, and we take pride in being experts in our field. Dairy is a vital part of a healthy and balanced diet, and we are thrilled to meet the nutritional needs of millions of people every single day. Our business is divided into three key areas:

• Müller Milk & Ingredients (MMI) : Producing milk, cream, butter, milk drinks, and dairy ingredients sourced from 1,300 British farms.
• Müller Yogurt & Desserts (MYD) : The creative team behind beloved products like Müller Corner, Müller Light, and Müller Rice, bringing smiles with every spoonful.
• Müller Milk & Ingredients Distribution (MMID) : The logistics heroes delivering over 1 billion litres of milk annually to more than 5,500 locations across the UK, ensuring everything flows smoothly from farm to fridge.

Together, we are growing rapidly, powered by passionate individuals who care about quality, sustainability, and making every day delicious.

At Müller, milk flows through everything we do—from farm to factory to fridge. But the real magic comes from our people, working collaboratively to put smiles on faces everywhere. As the UK's most popular dairy brand, we are committed to making a positive impact on our planet, our partners, and our people, all while creating a more sustainable dairy future.

Join a vibrant culture that is bold and entrepreneurial, with opportunities waiting for you. Plus, enjoy a range of benefits and bonuses that make your journey with us even sweeter!

Location: Bridgwater or Severnside / Hybrid - 3 days on-site per week.
Contract: Full-Time, Permanent
Hours: Monday-Friday (40 hours)

Are you ready to unleash your potential and build an exciting career with Britain's most chosen dairy brand? Müller UK & Ireland, part of the renowned Unternehmensgruppe Theo Müller, invites you to apply for our IT Data Centre Infrastructure Analyst position.

• Competitive salary
• Generous annual bonus
• Life Assurance
• Health Care Cash Plan
• 25 days holiday plus bank holidays (increasing with service)
• Enhanced Maternity & Paternity Family Leave
• Enhanced Bereavement Leave
• Pension Employer Contribution Scheme (matched up to 8%)
• Exclusive access to Müller Rewards, offering a variety of online and in-store discounts
• Development opportunities

• Perform routine operations and monitoring of hardware and software systems.
• Record all actions using ITSM tools and follow standard procedures.
• Manage and troubleshoot all systems in your area of responsibility.
• Resolve incidents, requests, and problems within SLAs or escalate as needed.
• Keep tickets regularly updated.
• Implement changes per change management processes.
• Execute installations, updates, and decommissions per technical standards.
• Investigate and resolve issues not meeting design or business goals.
• Maintain and update standard OS builds and document technical processes.
• Manage and monitor Data Centre facilities, attending regular inspections and audits.
• Ensure proper racking and structured cabling per standards.
• Maintain accurate rack diagrams and cable labeling.

• Degree or equivalent experience in IT or a related field.
• Ability to perform under pressure, meet KPIs, and communicate effectively.
• Experience with server installation, administration, and troubleshooting.
• Basic knowledge of hypervisors and virtualization.
• Familiarity with Data Centre standards and best practices.
• Effective time management skills.
• Ability to meet strict deadlines and targets.
• Capability to work independently as well as within a team.
• Willingness to travel to other global group sites when required.

If you have the skills and experience we’re looking for and are excited about this opportunity, we encourage you to apply!