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Über
Education, Skills and Knowledge
Required Bachelors degree Excellent internal and external customer service skills Excellent communication interpersonal skills (including phone skills for distributed projects and customer/program team meetings) Excellent writing skills, including the ability to write accurate and effective scorer training and to teach and coach content staff to write quality annotations, scoring decisions and other content-/project-related documentation Strong content-specific knowledge and the ability to develop, coach, and provide feedback to content staff assigned to projects Clear understanding of scoring concepts such as frequency distribution, validity, calibration and other industry terminology, and the ability to apply that knowledge to scoring situations Strong computer skills, including use of Microsoft Office applications (Word, Excel, PowerPoint) and Google tools (Gmail, Google Drive), and ability to handle multiple applications simultaneously Ability to supervise large groups Strong initiative and organizational and leadership skills, including the ability to prioritize, multi-task, and make sound business decisions under tight deadlines Ability to maintain a confidential work environment Preferred Two (2) years of experience as a Scoring Director or five (5) years as Scoring Supervisor in open-ended scoring preferred Background/experience in educational measurement, including knowledge of common scoring industry practices Experience directing both regional and distributed supervisors and scoring directors Strong working knowledge and understanding of Scoring System reports, ability to manage data, and ability to drive scoring management decisions and continuous improvement Advanced degree Degree in education, English, mathematics, science, or language Teaching experience in grades K-12
Education, Skills and Knowledge (continued)
Required Bachelors degree Additional items from the prior list are retained to reflect the same requirements and expectations
Basic Purpose and Objectives
Guide and supervise scoring directors assigned to projects Ensure that customers scoring decisions are applied consistently to all student responses
Organizational Relationships
Direction Received: Receives general direction on policy and procedures from the Content Manager Direction of Others: Advises scoring directors on content- and item-level scoring and quality issues; evaluates scoring directors and provides feedback on job performance Contacts: Works with multiple departments and attends meetings to ensure project success; may participate in departmental strategic initiatives
Overall Functions And Responsibilities
Works with the project manager to complete quality management plans, rangefinding plans, and other project documentation Plans content hours for assigned projects Identifies and develops scoring directors and supervisors for future content roles Conducts interventions and coaches scoring directors as needed Provides timely feedback via Scoring Director Feedback Forms Creates online training modules for assigned projects Reviews training sets and annotations and provides feedback Ensures proper documentation and archival of scoring decisions and final training materials Guides item evaluations for field tests and reviews them prior to submission Monitors quality across grades and items; addresses issues and communicates plans Performs/root-cause analyses and implements improvements as necessary Attends project status and customer meetings and compiles reports Functions as primary customer contact for content-related communication Performs the role of scoring director when necessary May support bids and proposals, mentor other projects staff, review and edit work May assist with budget/cost estimate processes Ensures quality records are archived in accordance with Control of Records
Working Conditions
Office environment that is safe and favorable to good working conditions May work in warehouse conditions on occasion
Ability to travel and work evening and/or weekend shifts as necessary is required. The pay rate for this role is from $27 - $27.50 per hour. This position is not bonus eligible, and information on benefits offered is provided where indicated. Applications will be accepted through April 13, 2026. This window may be extended depending on the business needs. Who We Are
At Pearson, our purpose is simple: to help people realize the life they imagine through learning. We are the worlds lifelong learning company. For us, learning isnt just what we do. Its who we are. Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other protected status by law. If you are an individual with a disability and are unable to access our career site, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com. Job:
Evaluation Job Family:
LEARNING & CONTENT_DELIVERY Organization:
Assessment & Qualifications Schedule:
FULL_TIME Workplace Type
and
Req ID:
22434 #J-18808-Ljbffr
Sprachkenntnisse
- English
Hinweis für Nutzer
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