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Über
Under the direction of the Inside Sales Manager, the Inside Sales Representative provides excellent and friendly customer service, processes orders and invoices, and performs clerical duties to support the department. Essential functions include answering the Inside Sales telephone line, assisting Customer, Broker, Sales Team, and delivery driver as needed, receiving and recording all orders, performing EDI tasks to process orders and invoices, performing clerical duties needed to maintain the Inside Sales department, accurately invoicing orders and posting batches in Great Plains according to established policies, filing invoices, records, and reports, and maintaining physical and electronic files. The Inside Sales Representative works independently and collaborates well as a team player. Regular attendance is required for the position. Other responsibilities include assisting other departments, ensuring that the Inside Sales and personal workspace area is clean, neat, and safe, and performing all duties and maintaining all standards in accordance with Company policies and procedures. Education, experience, and skills required include an AA degree with emphasis in Business or related field or equivalent work experience, one (1) year of customer service related experience, preferably with order entry experience, computer literacy in Excel, Word; and knowledge of database and/or accounting systems, ability to type 25 wpm and use 10-key by touch, ability to use general office equipment, ability to perform basic mathematical calculations, and good verbal, written and telephone communication skills. Physical demands include standing, walking, sitting, using hands to finger, handle, or feel objects, tools, or controls, reaching with hands and arms, climbing stairs, balancing, stooping, kneeling, crouching or crawling, talking or hearing, tasting or smelling, and occasionally lifting and/or moving up to 30 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Communication demands include visiting/working at different worksites, talking to co-workers and outside trade persons/vendors, written communication to co-workers and outside persons/vendors, responding to written or verbal requests of co-workers and vendors, reading, composing written language, and receiving verbal instructions. Work environment characteristics include normal office conditions with very little exposure to outside weather conditions, noise, extreme heat or dust, and the noise level in the work environment is usually light to moderate. $20 - $24 an hour Hawaiian Host Group is an Equal Opportunity/Affirmative Action Employer.
Sprachkenntnisse
- English
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