Resort Front Desk Agent

Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and administrative support. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist clients as they arrive, ensuring a welcoming atmosphere.
• Manage phone systems, handling incoming calls with professionalism and courtesy.
• Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
• Organize and file documents systematically for easy retrieval.
• Assist with calendar management, scheduling appointments, and coordinating meetings.
• Proofread documents to ensure accuracy and clarity before distribution.
• Provide administrative support as needed, including managing correspondence and office supplies.
• Maintain confidentiality of sensitive information while adhering to company policies.
• Maintain the cleanliness of common areas.
• Assist Housekeeping with duties such as stripping rooms, sweeping & mopping floors.

Skills

• Strong proofreading abilities to ensure high-quality documentation.
• Proficient in using phone systems with excellent phone etiquette.
• Experience with data entry and computerized record management systems.
• duties is a plus but not required.
• Exceptional organizational skills to manage files and schedules effectively.
• Ability to multitask while maintaining attention to detail in a busy environment.
• Excellent communication skills, both verbal and written, to interact effectively with clients and team members.

Join us as a Front Desk Agent where your contributions will be valued, and your skills will help create a positive experience for our clients

Job Types: Full-time, Part-time

Pay: $ $23.00 per hour

Expected hours: 1 – 32 per week

Benefits:

• Flexible schedule

Application Question(s):

• Would you prefer to interview at the corporate office in Thornton, CO or on-site in Black Hawk, CO?

Experience:

• Resort Front Desk: 1 year (Preferred)

Location:

• Black Hawk, CO Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Black Hawk, CO Preferred)

Ability to Relocate:

• Black Hawk, CO 80422: Relocate before starting work (Preferred)

Work Location: In person