Office Manager

Richmond, VA | Full-Time | On-Site

Salary Range: $55,000–$60,000 (commensurate with experience)

About Robinson, Farmer, Cox (RFC):

Founded in 1953, Robinson, Farmer, Cox (RFC) is a firm of Certified Public Accountants providing tax preparation and consultation, financial statement audits, and consulting services throughout Virginia across six offices. RFC serves governments, individuals, businesses, and non-profit entities, recognizing that each client is unique and important.

RFC is seeking a full-time, on-site Office Manager based out of our Richmond, Virginia office to join our growing team.

Position Overview:

The Office Manager plays a critical role in ensuring the smooth and efficient operation of our CPA firm. This position oversees administrative functions, supports accounting staff, and manages client service processes under general supervision. The role requires regular interaction both within and outside the firm and the ability to establish and maintain effective working relationships with the public, coworkers, and related agencies.

The ideal candidate is highly organized, detail-oriented, and capable of balancing multiple priorities in a fast-paced professional environment.

Key Responsibilities:

Administrative Management

Oversee daily office operations, including scheduling, filing, and correspondence

Maintain organized records and ensure compliance with confidentiality standards

Client Service

Serve as the first point of contact for clients, providing professional communication and support

Schedule appointments, prepare client files, and assist with onboarding new clients

Assist with the preparation of client financial reports under the supervision of accounting staff

Technology & Systems

Coordinate with IT support for troubleshooting and system upgrades

Resource & Vendor Management

Order office supplies and manage vendor relationships

Ensure cost-effective purchasing and inventory management

Qualifications:

• Bachelor's degree in Business Administration, Accounting, or a related field preferred, but not required
• Minimum of two years of office management or administrative experience (CPA firm or professional services environment strongly preferred)
• Strong knowledge of office software, including Microsoft Office Suite, QuickBooks, or similar systems
• Excellent organizational, communication, and leadership skills
• Ability to handle confidential information with discretion and professionalism

Competencies:

• Attention to Detail: Ensures accuracy in records and financial processes
• Time Management: Effectively prioritizes tasks, particularly during audit and tax seasons
• Client Focus: Builds strong relationships and delivers exceptional service
• Problem-Solving: Anticipates challenges and implements practical solutions

Work Environment:

• Full-time, on-site position
• Professional office setting with peak workloads during audit and tax seasons
• Collaborative team culture with opportunities for growth and development

Why Should You Join Our Team?

At RFC, you will have the opportunity to challenge yourself, share your expertise, and grow professionally. We are committed to helping our team thrive by fostering a supportive, family-oriented environment. By equipping our staff with the tools they need to succeed, we are able to provide exceptional service to our clients.

We understand that navigating the hiring process or changing career paths can be challenging, and we strive to make the transition as seamless as possible. Our offices operate as close-knit team environments that encourage meaningful relationships between staff and management, allowing everyone to grow both personally and professionally.

While at RFC, You'll Enjoy…

• 100% employer-paid health insurance
• Dental and vision insurance
• Life insurance
• Retirement (401K)
• Paid Time Off (PTO)
• Gym reimbursement
• Professional development opportunities