Certified Medical Assistant

**PLEASE NOTE: This role will work in both Red Wing and Wabasha, MN**

ABOUT US:

Hiawatha Valley Mental Health Center (HVMHC) is a trusted leader in providing exceptional, person-centered behavioral health services to our communities. Founded in 1965 by a dedicated group of community members and government officials from Houston, Wabasha, and Winona counties, we have since expanded our services across Winona, Houston, Wabasha, Goodhue, and Fillmore counties.
At HVMHC, we recognize the importance of work-life balance and offer flexible scheduling to support our employees' needs. We are committed to professional growth and prioritize internal promotions whenever possible. For team members pursuing licensure, we provide free clinical supervision to help you achieve your goals. Additionally, we utilize Eleos, an augmented intelligence software, to assist with case note documentation—allowing our staff to focus more on client care.

We are dedicated to fostering a diverse, inclusive, and supportive workplace where team members and clients feel valued and respected. We welcome professionals from all backgrounds and experiences who share our commitment to providing high-quality behavioral health services.

TITLE: Certified Medical Assistant (CMA)

PROGRAM: Community Based Care Coordination

JOB SUMMARY: The Certified Medical Assistant provides ancillary and supportive services within the psychiatry department.

JOB RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:

• Provides nonskilled nursing services that promote consumer recovery within the parameters of CMA practice. This may include obtaining and documenting a client's height, weight, blood pressure, BMI, or other symptom related communication.

• Comply with all safety and health standards, rules, regulations, policies and procedures.

• Participate with other health care providers in the development and modification of an Integrated Treatment Plan (ITP).

• Determine and implement appropriate interventions within the client's ITP or when delegated or assigned under the supervision of a licensed provider (MD/DO, PA, APRN, RN) when acting in a clinic. Supervision may be direct (on-site) or indirect (available by phone), depending on the complexity of the task and setting.

Consults with the client and multi-disciplinary treatment team about treatment options and preferences.

• Monitors progress of the person-centered or family centered ITP for all psychiatric department clients

• Coordinates care (routine, urgent, crisis) among primary healthcare, behavioral healthcare, dental, pharmacy, and specialty services inside and outside the agency, including, but not limited to:

• Scheduling and monitoring appointments

• Scheduling follow-up services and post-hospitalization appointments

• Lab work

• Prescription prior authorization, appeals, adherence

• Secure releases of information from past or current providers and obtains relevant information

• Facilitates and monitors internal and external treatment referrals.

• Monitors progress in achieving goals to demonstrate improvement in the care and clinical outcome of the consumers receiving psychiatric services.

• Complete all documentation related to the position within compliance with regulatory and agency requirements.

PHYSICAL REQUIREMENTS FOR POSITION:
Must be able to move in a manner conducive to the execution of daily activities. While performing the duties of this job, the employee must communicate with others and exchange information.
The employee regularly operates equipment (listed below) on a daily basis. Occasional bending and lifting of office materials may be required.

NON-ESSENTIAL FUNCTIONS: Perform other duties as assigned by the Program Director.

EQUIPMENT USED: Including but not limited to: Telephone/cell phone, vehicle, computer, scanner, blood pressure cuff, thermometer, stethoscope, scale.

JOB QUALIFICATIONS AND REQUIREMENTS:

• Certified Medical Assistant (CMA) in good standing in the state of Minnesota.

• Must meet minimum qualifications as a Mental Health Practitioner as outlined in MN Statute 245i.04: Sec. 245I.04 MN Statutes

• Knowledge of, and the ability to collaborate effectively with, individuals who experience chronic and severe behavioral health challenges. Knowledge of behavioral health service delivery and case management principles with a treatment service continuum.

• Knowledge of Federal, State and County laws and regulations which impact upon service delivery.

• Ability to work successfully independently and as part of each client's multi-disciplinary team.

• Ability to work with diverse populations including age, gender, ethnicity, and cultural components of clients.

• Skilled in planning, problem solving and decision-making. Must be highly organized and creative with an ability to locate resources for clients as needed.

• Exceptional organization and communication skills (oral and written).

• Must be able to maintain confidentiality.

• Must hold a current certificate in CPR/AED/First Aid or be willing to obtain.

• Must possess a vehicle valid driver's license and a willingness to travel as needed to client or organization locations throughout SE MN.

WORK ENVIRONMENT:
Hiawatha Valley Mental Health Center is committed to providing a safe and inclusive work environment free from harassment, violence and discrimination. Our inclusive work environment represents many different backgrounds, cultures and viewpoints. The core values we live by include: integrity, respect, people focused, community focused, continuous improvement, compassion, partnership and collaboration, empowerment and financial stewardship. All Hiawatha Valley Mental Health Center owned facilities are smoke/drug free environments, with some exposure to excessive noise, dust and temperature. The employee is occasionally exposed to a variety of conditions at client sites.

SUPERVISED BY: Director of Integrated Behavioral Health

SUPERVISES: none

POSITION DESIGNATION: Non-Exempt, Full Time

EMPLOYEE BENEFITS:

We are proud to offer a comprehensive benefits package designed to support your well-being, professional development, and financial security:

Paid Time Off & Leave

• Paid Leave Time: Begins accruing at 4.46 hours per paycheck, with 16 hours available upon hire (prorated for PT employees).

• Holidays: 8 paid holidays, plus 2 floating holidays (prorated for PT employees).

• Additional Paid Leave:

• Up to 10 days of jury duty leave

• Up to 5 days of bereavement leave

• 1 personal day per year

Professional Development Support

• Up to $2,000 tuition reimbursement

• Up to $1,500 for continuing education

Health & Wellness Benefits

• Medical, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance offered for employees working between 30-40 hours per week.

• 20% YMCA membership discount OR $50 fitness reimbursement per year

Retirement Savings

• Retirement plan with employer match of 50% match up to 6%, for employees working between 20-40 hours per week.

EEO STATMENT:

Hiawatha Valley Mental Health Center is an Equal Opportunity Employer. We welcome all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
APPLICATION PROCESS:
A background check is required as part of the hiring process. Depending on the role, applicants may also need to complete a Mental Health Practitioner Verification Form or Professional Conduct Inquiry Form.