Administrative Assistant

WinnCompanies is looking for an Administrative Assistant to join our team at Mission Main Apartments, a 535-unit affordable housing and market community located in Boston, MA.

In this role, you will assist with daily administrative procedures and special projects. You will also specialize in handling front-office customer service and communication with residents via phone, email, and in-person. You will also be performing essential administrative tasks like processing work orders, managing files, collecting payments, and maintaining office efficiency by monitoring inventory and ordering supplies. A key part of the communication involves using Knock to track and manage all property inquiries.

Please note that the schedule for this position is: Monday through Friday, from 8:30AM to 5:00PM. Additionally, this position offers a pay range of $ $23.14 per hour, based on experience.

Responsibilities

• Provide office support, including: maintaining files, ordering office supplies, handling incoming and outgoing mail, and facilitating overnight shipping.
• Assist department operations, including: create department check requests, file paid invoices, prepare organizational charts and presentations, book meetings, and set up conference rooms.
• Update property management team on existing or potential problems.
• Provide backup for receptionist and special projects as needed.

Requirements

• High school diploma or GED equivalent.
• Less than 1 year of relevant work experience in property management or a similar customer service role.
• Excellent organizational and recordkeeping skills.
• Outstanding customer service skills including de-escalation and conflict resolution.
• Superb attention to detail.
• Ability to exercise good judgment and apply initiative.
• Ability to plan, organize, and prioritize work.

Preferred Qualifications

• Experience in property management industry.
• Ability to speak and read/write in Spanish.
• Proficiency with Microsoft Office applications.

Our Benefits:
Regular full-time US employees are eligible to participate in the following benefits:

• Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
• 401(k) plan options with a company match
• Various Comprehensive Medical, Dental, & Vision plan options
• Flexible Spending