Low Voltage Service Superintendent

Compensation: $90,000/Yearly

Job Overview: Direction of Low Voltage Service operations, the Superintendent maintains highly efficient use of company and outside resources, ensuring productive service operations. Through training and direction, they maintain a high-quality standard in service operations, as well as ensuring strong safety consciousness and performance. Superintendent drives increased productivity with their direction of continuous field process improvement.

Key Tasks and Responsibilities:

• Responsible for division field performance.
• Manages project leaders/technicians and allocates division resources (manpower).
• Ensure all required materials, equipment, and inspections occur to support the project and work order schedule.
• Responsible for employee disciplinary actions and documentation.
• Directs division field process improvement.
• Enforces APIC policies and procedures
• Accurate timecard review and approval.
• Field safety performance and awareness.
• Oversees and directs training of field personnel.
• Enforces APIC quality standards on all service and service projects.
• Maintains knowledge of all project requirements, including service schedule, manpower projections, project tracking and performance. FORECASTING
• Maintains knowledge of job cost and cost code (work item) cost performance.
• Coordination with the Service Division Management, Service Project Coordinator and customer representatives.
• Demonstrates continuous improvement in field process quality and cost performance. Maintains a high efficiency in the utilization of company resources. Minimizes lost or non-productive time. Helps project future company resource needs.
• Maintains a skilled service workforce. Reviews service personnel annually or as assigned by the Service Division Management.
• Ensures APIC quality standards are upheld through regular quality control inspections.
• Ensures that all field employment actions are done properly and well documented.
• Leads field process Improvement actions.
• Maintains a high level of field safety consciousness.
• Ensure that all service field employees have adequate understanding of the work they are performing. Directs Field-training sessions per process.
• Through training, direction, and other communication, ensures that service operations operate efficiently and profitably.
• Ensure that field personnel meet schedule, cost and technical requirements.
• Reviews job costs regularly and takes prompt action on problem items.
• Represents the company in a professional manner, maintaining good communication with other service management and owner representatives.

Minimum Requirements

• Must possess and demonstrate a strong working knowledge of Low Voltage, Low Voltage blueprints and Low Voltage specifications, as well as of Electrical work items performed by the company.

• Must demonstrate a good knowledge of and the ability to direct Low Voltage field operations.

• Fluent and proficient in programming APIC systems.

• High level acumen for troubleshooting physical and software side.

• Must possess and demonstrate a high level of expertise in the required project management related software.

• Must possess a Low Voltage Journeyman License (ES-3J/ES-7J)

• Must possess problem solving skills.

• Must be able to interact with customers, vendors and fellow employees with a professional demeanor and possess sufficient personal and supervisory skills to function successfully in APIC's Team Environment.

• Other duties as assigned.