Phone Receptionist

Phone Receptionist:

We are seeking a friendly and organized Phone Receptionist to serve as the first point of contact for our NYC tax office. This role involves answering incoming calls, scheduling appointments, and providing excellent customer service to clients.

Responsibilities:

• Answer and direct incoming calls professionally
• Take messages and follow up with clients as needed
• Schedule and confirm client appointments
• Provide basic information about tax services
• Maintain accurate call logs and client records
• Represent the office with a positive and helpful attitude

Requirements:

• Prior receptionist or customer service experience preferred
• Excellent communication and phone etiquette
• Strong organizational and multitasking skills
• Basic computer and scheduling system proficiency
• Bilingual skills a plus

Work Environment:
Professional, fast-paced office with a supportive team.

Pay: $ $21.00 per hour

Work Location: In person