Preowned Department Manager

Job Overview
We are seeking a dynamic and results-driven Preowned Department Manager to lead our preowned vehicle sales and operations. In this energetic role, you will oversee all aspects of the preowned department, ensuring a seamless customer experience while driving sales, managing inventory, and developing a high-performing team. Your leadership will be vital in maintaining operational excellence, fostering a positive team environment, and achieving departmental goals. This position offers an exciting opportunity to influence the growth of our preowned vehicle segment through innovative strategies, exceptional customer service, and effective management.

Responsibilities

• Lead and supervise the daily operations of the preowned department, including sales, inventory management, and customer service.
• Develop and implement sales strategies to meet or exceed departmental targets while ensuring excellent customer satisfaction.
• Manage inventory control by overseeing purchasing, pricing, merchandising, and stock replenishment to maximize profitability.
• Recruit, train, and motivate team members to deliver outstanding retail sales experiences and uphold company standards.
• Conduct interviews and participate in employee orientation programs to build a skilled and engaged team.
• Oversee payroll processing, bookkeeping, cash handling, and store financials to ensure accuracy and compliance.
• Utilize POS systems effectively for sales transactions and inventory tracking while maintaining organized records.
• Coordinate marketing efforts to promote preowned vehicle offerings through various channels.
• Ensure adherence to safety protocols, store policies, and regulatory requirements at all times.

Skills

• Strong negotiation skills with the ability to close sales effectively while maintaining customer trust.
• Proven management experience with supervising teams in retail or automotive environments.
• Excellent communication skills in multiple languages; bilingual abilities are highly valued for diverse customer interactions.
• Skilled in interviewing, recruiting, onboarding new employees, and conducting training & development sessions.
• Proficient in inventory management systems, POS technology, bookkeeping software, and retail math principles.
• Demonstrated leadership qualities with the ability to motivate teams and foster a positive work environment.
• Experience with retail sales management including pricing strategies, merchandising, stocking, and marketing initiatives.
• Ability to handle cash transactions accurately while maintaining high levels of customer service etiquette.
• Organizational skills with a focus on time management to prioritize tasks efficiently across shift management duties.

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Pay: $100, $175,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person