Family Services Coordinator (53017)

Waukesha County, WI
Full-Time | M–F, First Shift | Remote Flexibility
$23.70/hr + $1,000 Sign-On Bonus!

Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Care Coordinator to join our CLTS Waiver Program team in Waukesha County !

The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services.

• Assess children's functional abilities using approved tools
• Develop and implement individualized service plans with families and providers
• Facilitate team meetings and coordinate services based on family-centered goals
• Maintain accurate documentation and meet all regulatory timelines
• Collaborate with internal teams and external agencies to support families
• Testify in legal proceedings when required
• Communicate clearly with families, providers, and team members
• Participate in staff development, training, and supervision

• Medical, Dental & Vision Insurance
• Flex Spending (Health & Dependent Care)
• Mileage Reimbursement
• Paid Time Off + 10 Paid Holidays
• 403B Retirement Contribution
• Employee Assistance Program
• Service Awards & Recognition
• Remote Work Perks
  • 1 remote day/week at 6 months
  • 2 remote days/week at 9 months
  • 3 remote days/week at 12 months

• Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.)
• Minimum 1 year of experience working with children with disabilities
• Bilingual fluency in Spanish is preferred but not required
• Proficient in computer systems and electronic health records
• Strong interpersonal and organizational skills
• Valid driver's license and reliable transportation (MVR check required)

• Community-based with daily travel required
• Moderate noise level; occasional exposure to outdoor conditions
• Flexibility to meet family needs, including crisis response

Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program!

LSS is an Equal Opportunity Employer (EOE).