General Manager

Millers All Day is looking for an experienced General Manager (GM) for one of our stores in Charleston The GM is responsible for overseeing the day-to-day operations and performance of a successful restaurant. This leadership role requires an individual with exceptional management, operational, and financial acumen to ensure the achievement of organizational goals, maximize profitability, and foster a positive work culture. The GM is a key decision-maker who will lead by serving the team and managing operations. This position reports directly to the Director of Restaurants.

Requirements

• Minimum of 3 years of experience in a leadership role in a table service restaurant
• Strong financial and operational acumen with experience managing budgets and financial performance.
• Proven ability to lead and motivate a team, with excellent interpersonal and communication skills.
• In-depth knowledge of industry regulations and compliance standards.
• Ability to manage multiple priorities and handle high-pressure situations effectively.

DUTIES AND RESPONSIBILITIES

Operational Management:

• Oversee the daily operations of the company or business unit, ensuring processes run smoothly and efficiently.
• Develop and implement policies, procedures, and strategies to enhance operational performance.
• Monitor productivity, quality, and customer satisfaction levels to ensure service excellence.

Financial Management:

• Monitor financial performance, and ensure adherence to financial targets.
• Analyze financial reports and metrics to recommend improvements and cost-saving measures.
• Optimize resource allocation to maximize profitability and operational effectiveness.

Team Leadership

• Provide leadership, guidance, and mentorship to current managers and staff
• Foster a positive, collaborative, and high-performance work environment.
• Oversee the recruitment, training, and development of key personnel to build a skilled and motivated team.

Health and Safety Compliance

• Ensure compliance with all relevant laws, regulations, and company policies.
• Identify and mitigate potential risks to the business and implement strategies to address them.
• Maintain health, safety, and environmental standards in all operational activities.

Reporting

• Prepare regular reports for senior leadership regarding operational performance, financial results, and key metrics.
• Provide actionable insights and recommendations for improving store operations.

Job Type: Full-time

Pay: $60, $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person