Personal Care Attendant

Purpose of this position

Provide quality care to residents following facility service plan and policies and procedures.

Performance Standards

1. Follow established performance standards and perform duties per facility policies and procedures.
2. Assist new employees in following established facility policies and procedures in order to provide resident care. Provide orientation to the facility and its residents and complete orientation checklist for new employee.
3. Assist residents with activities of daily living (dressing, grooming, toileting, bathing, etc.) as documented in the residents' service plans. Assure residents have call lights at hand and answer call lights promptly.
4. Conduct resident rounds as assigned. Complete and document assignments timely, completely and accurately.
5. Identify safety hazards and emergency situations, and initiate corrective action. Reacts calmly in emergency situations and follows appropriate procedures by notifying a supervisor, services required for care, and gathering appropriate resident documents for healthcare personnel. 
6. Documents in shift communication book and ADL book according to policy. Document incidents and/or unusual problems according to established facility procedures.
7. Participate in the development of an individualized service plan of assigned residents. Review care plans and perform nursing care as outlined.
8. Maintains clean comfortable, safe environment for residents, staff, and visitors including housekeeping duties as assigned.  
9. Identify resident problems and concerns and report them immediately to a supervisor. Listen to resident and family complaints, initiate corrective action and report problems to a supervisor.
10. Assists in activity programming as assigned.
11. Demonstrates knowledge of infection control by proper handling of equipment, soiled linen, urinals, bedpans, and adequate hand washing.  
12. Provides laundry and housekeeping service to residents as assigned. Perform cleaning and waste disposal procedures in accordance with facility and infection control policies. 
13. Assure residents are given adequate assistance with meals, nourishment and transportation to meal service area(s).
14. Observe all facility policies and procedures.
15. Come to work in a clean, neat uniform and consistently present an appropriate professional appearance.
16. Come to work as scheduled and consistently demonstrate dependability and punctuality.
17.  Service:  

• Responds to managers' and customers' needs promptly and positively
• Addresses complaints quickly, solves problems, and reports concerns that cannot be resolved promptly

1.  Communication:

• Listens attentively and 
• Communicates effectively
• Never says "I'm too busy" but asks "What else can I do"

20. Professionalism:

• Readily accepts constructive criticism
• Eager to learn or change for the good of the organization

21. Teamwork:

• Team player with a commitment to making things better for the facility and residents
• Treats others with respect
• Demonstrates good work relationships with other departments

22. Effectively use computer programs and software as required to perform functions of job and employment. 

This position reports to: Resident Care Coordinator 

Requirements

Qualifications 

Education: The ability to understand written and oral instructions in English.

License or Certification: Certified Nursing Assistant in TEXAS - preferred but NOT required 

Experience: None required