Sales Coordinator

We are looking for a Sales Coordinator to join the re-opening of the famed Delano Miami Beach.

Set to open its doors in 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk-in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand's flagship location, re-establishing Delano as a trailblazer in luxury lifestyle hospitality. Ennismore, in partnership with Cain International (the owners of Delano Miami Beach as well as partner in the Delano brand), are currently undertaking a significant renovation and redevelopment of the iconic Delano hotel with an aim to open its doors again early 2026. 

JOB OVERVIEW:

Under the general guidance of the Director of Sales, the Sales Coordinator is responsible for
providing administrative and sales support to the Sales team to ensure the smooth operation of
the department and the successful execution of group and event bookings. The Sales Coordinator
assists in coordinating client communications, preparing proposals and contracts, managing sales
systems, and supporting follow-up efforts to maximize revenue opportunities. This role plays a
key part in maintaining strong client relationships, ensuring timely responses, and helping the
sales team meet and exceed business goals.

YOUR KEY RESPONSIBILITIES:

• Provide administrative support to the Sales team, assisting with lead follow-up, proposal generation, contracts, and event coordination.
• Coordinate communication between clients and internal departments to ensure smooth planning and execution of events and group bookings.
• Maintain and update client records, event calendars, and booking details in the sales system (e.g., Delphi, Opera, or SCMC).
• Assist in preparing sales kits, marketing collateral, proposals, menus, and client correspondence (emails, letters, packets).
• Support the team in organizing site inspections, familiarization trips, and client meetings.
• Track incoming leads and inquiries; ensure timely responses and proper documentation of client communications.
• Help maintain relationships with existing and prospective clients through courteous,prompt, and professional service.
• Coordinate with the Operations and Events teams to distribute Banquet Event Orders (BEOs) and floor plans and ensure event logistics are confirmed.
• Prepare and process invoices, assist with