Development Database Manager

The Development Database Manager supports Opportunity Village by ensuring careful administration, accuracy, and stewardship of the Resource Development (RD) database. This position maintains the integrity and confidentiality of all donor and gift records, oversees gift processing and donor profiles, manages updates to the annual solicitation pipeline, and reconciles gift activity with the Business Office to maintain clear and reliable institutional reporting.

Working closely with the Vice President of Philanthropy and the Director of Development, the incumbent provides thoughtful data analysis that helps shape donor engagement, solicitation strategies, and meaningful stewardship efforts. The role also contributes essential data support for key organizational activities—including special events, fundraising campaigns, board reporting, strategic planning, and departmental KPIs—helping ensure that Opportunity Village's mission-driven fundraising efforts are both effective and well-informed.

Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state law.
• Oversee the quality, integrity, and accuracy of all donor information and gifts entered into the database (currently Donor Perfect) in consultation with the VP of Philanthropy and the director of Development.
• Play a lead role in the strategic management and day-to-day operations of the donor and prospect database; serve as the department point person on queries, reports, actions, list management for mailings and significant events, and data importing and exporting.
• Design, test, deploy, run, and analyze reports for the Development team, Board of Directors, and other departments as needed.
• Strengthens donor relationships by ensuring accurate and timely processing, recording, and receipting of all gifts, consistently meeting a 48-hour turnaround standard.
• Provides support to database end-users through the maintenance of data entry standards and procedures, and conducts training as required to promote consistent, efficient, and compliant system utilization.
• Serves as a liaison with the OV Business Office, ensuring timely reconciliation of deposits, ACH (Automated Clearing House