Dental Office Manager

Are you a proactive leader with a passion for patient care and team performance? American Dental is hiring a Dental Office Manager to help lead our fast-paced, modern dental practice in Chicago We're looking for someone organized, driven, and people-focused to ensure our office runs smoothly, efficiently, and with 5-star service.

About Us
American Dental Associates is a privately owned dental group with 8 locations across the Chicagoland area. We offer general and specialty services in a supportive, hotel-style environment with a strong focus on team development, technology, and patient experience.

Responsibilities

• Oversee daily front desk operations, patient flow, and scheduling
• Lead and support front desk team members, ensuring accountability and performance
• Handle time-off requests, daily huddles, EOD reporting, and policy enforcement
• Provide excellent customer service and resolve patient concerns with professionalism
• Monitor collections, deposits, and insurance processing accuracy
• Collaborate with doctors, assistants, and directors of operations to maintain smooth operations
• Manage onboarding, training, and staff development with support from the admin team
• Maintain compliance with company policies and quality standards

Qualifications

• 3+ years of dental front desk or office management experience (required)
• Strong knowledge of dental procedures, scheduling, and insurance (PPO/HMO)
• Leadership experience in a fast-paced, multi-provider environment
• Proficiency with dental software (Dentrix Ascend experience preferred)
• Excellent communication, organization, and problem-solving skills
• Ability to coach, lead, and hold team members accountable with confidence

We Offer

• Competitive pay based on experience
• Health benefits and 401(k) after eligibility period
• Paid time off and holidays
• Positive, team-oriented culture
• Supportive leadership and growth opportunities

Ready to take the first step toward a rewarding healthcare career? Don't forget to visit our office website