Technical Support Specialist

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Norfolk, VA.

This position is contingent upon award. 

How Role will make an impact:

Technical Proficiency: 

• Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) 
• Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) 
• Electronic device functionality (computers, network components, peripherals) 
• Operating System command line execution (e.g., ipconfig, netstat) 
• Cloud computing service and deployment models (SaaS, IaaS, PaaS) 
• Network protocols (TCP/IP, DHCP, DNS)

Security Awareness: 

• Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g.,