Front Desk Receptionist/Administrative Assistant

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Brown Rogers Therapy has 2 locations and offers an abundant list of specialties. We are a dynamic outpatient Physical/Occupational Therapy and Wellness business known for quality patient care for over 21 years

A Front Office Reception Position has just opened at our location: 6723 Jefferson Hwy. This clinic is centrally located near Towne Center.

Part-time/Full-time hours are available You will be an integral member of our team with duties involving direct patient interaction, back-office clerical duties, and occasional assisting on special projects. Someone with experience working in a health-related field is not necessary, but a plus If you are a student in the health field wanting to gain experience while in school or taking a gap year, this is the job for you We are here to take care of patients, so a friendly, professional demeanor and organizational skills are valued

Primary Duties

• Check In Patients and Take Copays
• Communicate via Phone Calls, Online Text Messaging, and in Emails
• Schedule Follow-up as well as Initial Evaluation Appointments
• Record Payments
• Gather New Patient Information
• Log New Referrals
• Printing, Scanning, and Faxing of Documents

Knowledge Of The Following Systems a Plus
Prompt or other Scheduling Software

Podium or other Text Messaging Software

Microsoft Word

Excel

Multi - Line Phone Use

To ensure a positive patient and team experience, we are seeking an individual with patience and an appreciation for communication that is cooperative and conscientious. Must be able to work at a steady and sometimes quick pace.

Visit our website to learn more about our team and approach to business and community:

Job Types: Full-time, Part-time

Education

• High school or equivalent (Required)

Experience

• Customer Service: 1 year (Preferred)

Work Location: In person