Community & Content Executive
liquidation.store
- Erith, England, United Kingdom
- Erith, England, United Kingdom
Über
Location: Erith, Kent UK
Type: Full-time
Salary: £25k + performance bonus
Start date: ASAP
About Liquidation.store Liquidation.store is building the UK’s go-to platform for liquidation, clearance, and surplus stock — helping businesses recover value from excess inventory while giving customers access to unbeatable deals. We’re fast-moving, ecommerce-led, and obsessed with building trust, transparency, and community around smarter shopping.
We’re looking for a Community & Content Executive to help grow our audience, build loyalty, and bring our brand to life through content that informs, engages, and converts.
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The Role This is a hands-on role combining content creation, social media, and community management. You’ll be the voice of Liquidation.store across our channels, turning everyday stock drops into exciting stories, and creating content that makes liquidation shopping feel accessible, fun, and credible.
You’ll work closely with the founders, ecommerce team, and customer support to ensure our content supports the wider growth plan: awareness → engagement → conversion → retention.
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Key Responsibilities
Content Creation & Publishing
Create high-quality, on-brand content across Instagram / TikTok / Facebook
Email marketing
Website content (blog, landing pages, guides)
Produce content around: New stock drops and “deal of the day”; Product highlights and bundles; How liquidation works (education content); Trust-building content (reviews, behind the scenes, sourcing)
Write engaging copy for: captions, posts, ads, stories; Product descriptions (when needed); Customer comms (announcements, launches, promos)
Support basic photo/video capture and editing (mobile-first is fine)
Community Management
Be the voice of Liquidation.store: Reply to comments and DMs
Customer Service
Encourage UGC and customer reviews
Help to build a community culture
Build excitement about product drops
Identify and engage with Micro-influencers, deal pages, relevant Facebook groups / forums
Social Growth & Strategy
Own the weekly social plan and content calendar
Monitor trends and create reactive content quickly
Work with the ecommerce team to align content with stock availability, campaign launches, and seasonal demand
Test and improve content formats: Reels, TikTok trends, UGC-style videos; Carousel explainers; Story polls, Q&As, countdowns
Performance Tracking
Track key metrics and report weekly: Engagement, reach, follower growth
Website clicks, email sign-ups
Content that drives conversions
Use insights to continuously improve output and strategy
What we are looking for
Dynamic, commercial minded creative with the ability to adapt and learn in a fast moving environment.
Either experience of business content generation or active personal content creation within Instagram & TikTok.
Exceptional customer service and problem solving skills
Strong writing skills and ability to adapt tone of voice
Confident creating content using a phone (shoot/edit/post)
Comfortable on camera (or directing others)
Organised and able to manage multiple tasks and deadlines
Commercial mindset: understands content should drive sales, not just likes
Bonus Skills (Nice to Have)
Basic design skills (Canva)
Video editing skills (CapCut / Premiere / Final Cut)
Experience with ecommerce brands or marketplaces
Why Join Liquidation.store?
Be part of a fast-growing ecommerce brand early
High autonomy: your ideas will shape the brand
Real impact: your content will drive growth and revenue
Opportunity to grow into a Content Lead / Community Manager role
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Sprachkenntnisse
- English
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