Part time Front Desk

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

I AM AN ALLY
• I AM A FRIEND
• I AM A GIVER

Part-Time Front Desk Receptionist – Join Our Team
Pay: $17.00 – $18.29/hour
Schedule: Part-time, 16-20 hours per week (evenings & rotating weekends)

Touchmark is Appleton's leading full-service senior living community, enriching the lives of residents and their families through exceptional service and hospitality. We are currently seeking a warm, professional, and dependable Front Desk Receptionist to be the welcoming face of our community.

Why You'll Love This Role:

• Be the first point of contact for residents, families, guests, and team members.
• Create extraordinary first impressions by ensuring every visitor feels valued and welcomed.
• Play a vital role in keeping our community safe, organized, and running smoothly.

What You'll Do:

• Greet and direct all visitors and callers with professionalism and warmth.
• Answer phones promptly and assist residents, families, and staff with questions or needs.
• Monitor emergency pendants and pull cords, ensuring quick responses when needed.
• Perform security-related tasks such as perimeter door checks.
• Support residents with newspaper deliveries and provide light assistance at the desk.
• Keep the front desk and surrounding common areas clean and inviting.

What We're Looking For:

• High school diploma or equivalent.
• At least one year of receptionist/concierge or service-oriented experience (hospitality or senior living preferred).
• Excellent multitasking and organizational skills.
• A calm, patient, and tactful demeanor when working with residents, families, and team members.
• Working knowledge of Microsoft Office and ability to use basic office equipment.
• Commitment to Touchmark's values: excellence, teamwork, hospitality, integrity, and compassion.

This is more than just a front desk job — it's a chance to brighten someone's day, make meaningful connections, and contribute to a welcoming community that feels like home

Benefits:

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.  That's why we offer a competitive compensation and benefits package to our part-time team members, which includes:

• Paid time off
• Retirement plan 
• On-Demand Pay allows you to access your pay as you earn it

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

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