Barista Shift Leader

Overview
The newly renovated Stanley Chocolate Shops in Estes Park, CO is seeking a motivated and experienced Barista Shift Leader to join our vibrant café team. This leadership role combines hands-on coffee and food service with team supervision, ensuring smooth daily operations and exceptional customer experiences. The ideal candidate will possess strong organizational skills, excellent customer service abilities, and a passion for the food and beverage industry. As a key team member, you will support daily functions, mentor staff, and uphold food safety standards in a fast-paced environment.

Duties

• Lead and supervise shift operations to ensure efficient service delivery
• Prepare and serve high-quality coffee beverages, food items, and snacks in accordance with company standards
• Manage cash handling, POS transactions using Spot On POS systems, and perform cashiering duties accurately
• Oversee food safety protocols and ensure cleanliness and sanitation of work areas
• Assist with inventory management, stock replenishment, and ordering supplies as needed
• Provide excellent customer service by addressing inquiries, resolving issues, and creating a welcoming atmosphere
• Train new team members on food preparation, POS systems, serving procedures, and safety standards
• Support team members during busy periods to maintain productivity and morale
• Uphold café policies related to food handling, safety regulations, and retail operations

Skills

• Proven experience as a barista with strong knowledge of coffee preparation techniques
• Previous food service or café experience preferred; familiarity with the food industry is a plus
• Proficiency in POS systems such as Spot On; cash handling skills essential
• Excellent time management skills to prioritize tasks efficiently during shifts
• Strong customer service orientation with the ability to engage positively with customers
• Leadership qualities including team supervision, training, and motivation skills
• Basic math skills for sales calculations, retail math, and cash register operations
• Knowledge of food safety standards and proper food handling procedures
• Ability to work in a fast-paced environment while maintaining attention to detail and quality standards

This role offers an exciting opportunity for those passionate about coffee culture and customer service leadership. We value proactive team players who thrive in dynamic settings and are committed to delivering outstanding café experiences.

Pay: $ $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid time off
• Referral program

Experience:

• Barista: 2 years (Preferred)
• Shift Lead: 2 years (Preferred)

Work Location: In person