Restaurant Host/Hostess, Emeril's Kitchen

JOIN A TEAM THAT GOES ALL-IN ON YOU

Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to delivering Family-Style Service at every turn? We want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our winning team and bring your fun spirit along with you

BENEFITS: Caesars New Orleans is proud to offer our team members a professional, fun, and welcoming atmosphere. Our team members also enjoy exclusive benefits, such as:

• FREE Downtown Team Member Parking
• Discounted Monthly Bus Passes
• Free Team Member Assistance Program
• Team Member Discounted Hotel Room Rates
• Fun and Free Team Member Events
• Discount Program within Caesars Partner Network
• Tuition & Student Loan Debt Repayment Assistance
• First Time Homebuyer Program
• Child Care Assistance Program
• 401k Matching

JOB SUMMARY: The Restaurant Host/Hostess provides friendly, excellent service to all customers who come to the casino's restaurant and ensure customers are escorted to their seats.

ESSENTIAL JOB FUNCTIONS:

• Handles all aspects of the food operation during assigned shift.
• Ensures Front Service staff behavior and appearance are in compliance with established policy.
• Ensures that customer's problems/complaints are handled in an effective, courteous manner.
• Directly oversees staff on assigned shift.
• Schedules lunch breaks and maintains employee break records.
• Acts as a role model to other employees, always presents oneself as a credit to Caesars and encourages others to do the same.
• Conducts assigned duties according to procedures.
• Greets guests quickly and courteously.
• Seat Guest promptly and with a smile
• Able to sell guest on all seating areas of the restaurant (i.e. bar and patio)
• Be aware of table status and control seating times
• Helps service guests as necessary in a team aspect (May include but not limited to: bussing tables, taking drink orders, rolling silverware, etc.)
• Knows how to ring up all transactions and all tenders.
• Assists the Service Attendants/Counter Attendants/Culinary areas when needed.
• Handles and solves any concerns and questions from customers.
• Keeps all guest areas clean and neat. Complies with all appearance standards.
• Enters guests' merchandise in register, takes money from customer and accurately gives back change.
• Responsible for accurate control of cash drawer.
• Operates cash register and properly settles merchandise purchase
• Itemizes totals and presents guests with the price for