Hybrid-Administrative Assistant Collections

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at option 1 or email and every reasonable effort will be made to accommodate your needs in a timely manner.

LOCATION

Mountain America Center - In Office:

9800 S Monroe St
Sandy, UT 84070

SCHEDULE

Full Time

To be effective, an individual must be able to perform each job duty successfully.

• Prepare Collection department letters and mail out letters daily.
• Sort and deliver Collection department interoffice mail to team members.
• Handle all refunds from dealers on GAP, Service Contracts on repossessed units.
• Assign accounts to third party collection agencies.
• Prepare documents for third party legal action.
• Post all department check payments.
• Report accounts to ChexSystems and provide assistance to branches and departments
• Pay all department invoices
• Order supplies
• Be cross-trained in all other Administrative Assistant positions for back up.
• Perform other duties as assigned.
• Exemplify your role as a team member to promote and maintain effective partnerships with your team and Credit Union members.
• Incorporate MACU values and philosophy while fulfilling your responsibilities as a representative of the Collection department and the Credit Union.

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Experience    

Three to five years of similar or related experience

Education

High school diploma or equivalent

~

Licenses, Certificates, Registrations

n/a

Computer/Office Equipment Skills

Ability to use computers and Microsoft software and E-mail software.

Managerial Responsibility

Has no supervisory/managerial responsibility

Language Skills

Must have the ability to read, understand and carry out instructions in written and oral form. Ability to communicate effectively in a team environment.

Other Skills and Abilities

Must be detail oriented, self-motivated, and have strong follow-up skills.

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

Ability to talk, hear, sit, use hands to handle or feel and reach with hands and arms consistently. Ability to stand, walk, kneel and crouch occasionally

Vision Requirements

Close vision (clear vision at 20 inches or less) Distance Vision (clear vision at 20 feet or more)

Weight Lifted or Force Exerted

Ability to lift up to 10 pounds consistently and up to 50 pounds occasionally

Environmental

There are no unusual environmental factors

Noise Environment

Moderate noise (business office with computers and printers, light traffic)

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.