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Reports to Chief Quality Officer Cahaba Medical Care Foundation is a community health center organization providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Jefferson, Bibb, Perry, and Chilton counties. We are a Level 3 Patient-Centered Medical Home and Joint Commission-accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care. Responsibilities & Duties
Proactively contact patients following Emergency Room visits to schedule timely follow-up appointments Coordinate appointment scheduling in accordance with provider availability and clinical priorities Obtain medical records from hospitals and emergency departments, including discharge summaries, test results, and treatment notes Accurately upload and document external medical records into the organization's Electronic Medical Record (EMR) system Communicate professionally with hospital staff, patients, and internal clinical teams to ensure continuity of care Track and document outreach efforts, appointment status, and received records Maintain patient confidentiality and comply with HIPAA and organizational policies Identify and escalate urgent follow-up needs to the appropriate clinical staff when necessary Conduct regular outbound calls to efficiently coordinate appointments for patients, focusing on essential services such as Medicare Wellness visits and pap smears, among other important health screenings. Qualifications:
Have proficiency in general computer operations and data entry. Be able to respect and maintain the confidentiality of all information, following HIPAA protocols. Be able to carry out responsibilities with little or no supervision and work as a team player. Have a professional attitude and appearance.
Sprachkenntnisse
- English
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