Assistant Operations Manager

Application Deadline: 12 January 2026

Department: Operations

Employment Type: Full Time

Location: Winter Haven, Florida

Reporting To: Brian Kent

Compensation: $85,000 - $95,000 / year

• Provide operational direction and support to Field Operations Leads and technicians.
• Assist with hiring coordination, onboarding oversight, and workforce planning.
• Support performance evaluation processes by consolidating field feedback and operational data.
• Reinforce company expectations, accountability, and safety culture across field teams.
• Escalate personnel, safety, and operational concerns to the Operations Manager with recommended actions.

• Maintain routine presence at active job sites to monitor execution, safety compliance, quality standards, and operational readiness.
• Support Field Operations Leads by resolving cross-project conflicts, staffing constraints, and resource allocation challenges.
• Validate technician capability, crew composition, and job readiness prior to mobilization.
• Identify operational risks, inefficiencies, or execution gaps and drive corrective action through Field Leads.
• Serve as an escalation point for field issues requiring broader operational or administrative coordination.
• Ensure consistent application of company SOPs, safety standards, and operational best practices.

• Assist the Operations Manager with day-to-day operational planning, scheduling alignment, and workload balancing.
• Coordinate inventory availability, equipment readiness, and material flow to support uninterrupted field execution.
• Support project planning by reviewing work plans, schedules, and execution requirements.
• Track and report key operational metrics, manpower utilization, equipment usage, and productivity indicators.
• Support budget awareness by identifying cost drivers, inefficiencies, and operational impacts from the field.

• Coordinate with the Project Administrator to ensure field activity aligns with project documentation, compliance requirements, and reporting timelines.
• Ensure required job documentation, field reports, and operational records are completed accurately and submitted timely.
• Support project setup and closeout processes by validating operational inputs and field completion status.
• Act as the operational liaison between field teams and administrative staff to prevent gaps or delays in documentation and compliance.
• Escalate compliance risks, documentation issues, or jurisdictional concerns to the Operations Manager and Project Administrator.

• Partner with the Operations Manager and Safety Director to reinforce safe work practices and SOP adherence.
• Identify and mitigate operational and safety risks through proactive field engagement.
• Support incident response, documentation, and corrective action implementation.
• Promote a strong safety-first culture across all levels of field operations.

• Strong understanding of field operations, job-site execution, and technician workflows.
• Ability to lead through influence, coordination, and accountability rather than hands-on technical execution.
• Strong organizational and prioritization skills across multiple projects and locations.
• Ability to translate field realities into actionable operational plans and reports.
• Working knowledge of OSHA and construction-related compliance requirements.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite and operational reporting tools.
• Ability to operate effectively in both field and office environments.

• Bachelor's degree in business, Construction Management, or related field preferred, or equivalent industry experience.
• Prior experience in field leadership, operations coordination, or project support roles.
• Active and current Driver's License required.

• Environment: Combination of job-site and office settings with frequent travel.
• Physical Demands: Regular walking, standing, and site movement; occasional lifting up to 15 lbs.
• Mental Demands: Ability to manage competing priorities, frequent interruptions, and time-sensitive operational issues while maintaining professionalism and composure.