Inside Sales Representative

About the role

We are seeking a highly motivated and relationship-driven Inside Sales Representative to help us expand our Acne Expert network. The Inside Sales Representative will play a critical role in driving new business by identifying, engaging, and onboarding licensed skincare professionals into our Acne Expert Program. This role is ideal for someone who thrives in a fast-paced, consultative sales environment and is passionate about skincare, education, and building long-term customer relationships. *Please note that this is a hybrid position working out of our corporate office in Danville CA every Tuesday - Thursday and working remotely Mondays and Fridays.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS

• Proactively prospect and qualify new leads through outbound calls, emails, and social outreach
• Conduct virtual meetings and product demos to educate potential Acne Experts on the Face Reality Clear Skin Method
• Manage and nurture a pipeline of prospective accounts, moving them through the sales funnel to conversion
• Collaborate with the Education and Marketing teams to ensure a seamless onboarding experience
• Maintain accurate records of all sales activities and customer interactions in CRM (ZoHo)
• Track and report on KPIs related to lead generation, conversion rates, and sales performance
• Stay informed on industry trends, competitor activity, and customer feedback to inform strategy

QUALIFICATIONS

• Bachelor's degree OR equivalent combination of education and work experience
• 2+ years of inside sales or business development experience, preferably in skincare, aesthetics, or wellness
• Strong communication and interpersonal skills with a consultative, customer-first approach
• Self-starter with excellent time management and organizational skills
• Experience with CRM systems and virtual sales tools (Zoom, Calendly, ZoHo, etc.)
• Passion for skincare and a genuine interest in helping professionals grow their businesses
• Licensed esthetician or background in professional skincare is a plus

Physical Requirements: 

• Must be able to lift and carry objects weighing up to 25 pounds
• Ability to stand, walk and bend for extended periods
• Excellent hand-eye coordination and manual dexterity
• Ability to perform repetitive tasks with accuracy and attention to detail
• Must be able to communicate effectively in verbal and written form
• Comfortable lifting, pushing, and pulling equipment and materials
• Comfortable using a computer, keyboard, and mouse

At Face Reality you will have an opportunity to:

• Partake in and contribute to a high-growth brand journey
• Be part of a high performing growing team
• Contribute to executing initiatives across professional channels

Salary: $34-$36 per hour plus bonus and full benefits package *Please note this position is not eligible for visa sponsorship. Candidates must have authorization to work in the US without current or future sponsorship.