Data Entry Specialist and Receptionist

A Data Entry Specialist at Grapevine Designs plays a critical role in ensuring orders move smoothly from sale to fulfillment to invoicing. This position works closely with Sales, Production, Vendors, and Accounting to accurately input and manage order data, resolve order-related questions, and support internal teams with precision and efficiency.

This is an in-office, non-client-facing role focused on operational accuracy, collaboration, and internal support in a fast-paced environment.

This is also a hybrid position supporting our front desk specialist during lunch hours and when taking time off.

Responsibilities and Duties:

• Accurately input, update, and maintain order information in NetSuite and other applicable platforms
• Review orders for accuracy, completeness, pricing, and compliance with internal processes
• Work closely with Sales teams and vendor partners to ensure orders are fulfilled correctly and on schedule
• Coordinate with Production teams to resolve order-related questions, pricing updates, and vendor-initiated changes
• Partner with Accounting to ensure orders are invoiced accurately and efficiently
• Track and resolve discrepancies related to order details, pricing, quantities, or timelines
• Provide general in-office support as needed, including:

Filling in at the front desk during lunch coverage or other coverage as needed
Assisting with internal event planning
Ordering office supplies and supporting day-to-day office needs

What are we looking for?

• Exceptionally high attention to detail and accuracy
• Strong proficiency in Microsoft Excel (required)
• Experience with NetSuite is a plus
• Highly organized with the ability to manage multiple tasks and deadlines
• Willingness to assist others and contribute wherever needed
• Dependable, proactive, and solutions-oriented
• Ability to work collaboratively across multiple internal teams
• Comfortable working in a fast-paced, detail-driven environment

Work Environment & Expectations:

• In-office position, 5 days per week during initial new-hire training and a minimum 4 days per week (out of a 5-day workweek) after training
• This is not a client-facing role
• Flexibility to assist with additional in-office tasks as business needs require

Employer's note: This job description reflects management's assignment of essential functions; it does not limit or restrict management's right to assign or reassign duties and responsibilities to this job at any time. We are proud to be an equal opportunity employer.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending