Automation Service Technician

Automation Service Technician

Overview

Our client, a leading supplier of transport packaging solutions specializing in the steel and aluminum market, is looking for a skilled programmer with expertise in ABB Robotics, Siemens PLC, and Allen Bradley PLCs. The ideal candidate should be a hands-on programmer, passionate about optimizing industrial systems and troubleshooting issues in real-time. This role requires a combination of remote work and travel across North America, primarily Ohio, and offers an exciting opportunity to contribute to cutting-edge technology within a growing company.

Key Responsibilities:

Programming and Troubleshooting:

• Program ABB Robots using RAPID language.
• Write and optimize logic using Allen Bradley and Siemens software.
• Troubleshoot and resolve issues with industrial automation systems, including ABB Robotics, Siemens PLCs, and Allen Bradley PLCs, both remotely and onsite.
• Write safe and proven code for system optimization.

System Integration:

• Collaborate with customers to integrate systems with their PLCs.
• Ensure proper safety protocols are followed, especially when using safety controllers from Allen Bradley and Siemens.

Onsite and Remote Support:

• Provide remote diagnostics and support for troubleshooting and software updates.
• Serve as the primary technical liaison between the customer and engineering team during onsite system installations, commissioning, and troubleshooting.
• Travel up to 50% of the time for onsite support, installations, and system upgrades across North America.

Team Collaboration:

• Work with internal engineers, technicians, and project managers to improve system performance.
• Share technical expertise with team members and customers while maintaining exceptional communication skills.
• Additional Duties:
• Document technical solutions and maintain detailed records for continuous improvement.
• Ensure safety and compliance in all activities.

Requirements:

• Must be able to pass a background check.
• Fluent in English.
• 1-2 years of experience in industrial PLC programming and troubleshooting.
• Previous ABB Robot programming and troubleshooting experience.
• Ability to travel 50% of the time.
• Hands-on experience in programming, with some mechanical background.
• Strong communication skills and the ability to work in a team environment.
• Ability to write ladder logic and read schematics.
• Knowledge of Safety LOTO and safety protocols.
• Experience with Level 2/3 communication knowledge and SafeMove Pro is a plus.
• Experience in System Integration with customer PLC systems is a plus.
• Communicate effectively with customer personnel to gather feedback, explain technical details, and ensure satisfaction with automation solutions.
• Willingness to relocate if necessary.

Additional Skills:

• Must be reliable, personable, and an out-of-the-box thinker.
• Ability to step up and lead when needed, contributing to a positive team environment.

Benefits:

• Competitive salary based on experience.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Travel allowances and expenses covered.
• Opportunity for career growth and development in an expanding company.
• Work in a cutting-edge industry with global reach, specifically in the steel and aluminum market.

Work Environment:

• Onsite work environments can be loud, hot, cold, dusty, and involve working with oily surfaces.
• Flexibility to work remotely but must be willing and able to travel for onsite troubleshooting and installations.

Location: Remote 50% + Travel 50% onsite North America

Job Type: Direct Hire

Job Type: Full-time

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Willingness to travel:

• 50% (Required)

Work Location: Remote