Office Operations Manager

About the Organization

Hoagburg Orthodontics is a family-owned healthcare organization with a 35+ year legacy built on excellence, integrity, and compassion. We operate two growing locations and are intentionally investing in leadership, systems, and people to support long-term growth.

We are seeking a high-performing
Practice Operations Manager
to lead day-to-day operations, manage people and systems, and help build the infrastructure required for scale. This role is designed for someone who wants more than "office management" and has the capacity to grow into a senior operational or executive leadership position.

Position Overview

This is a
hands-on leadership role
with potential for long term strategic trajectory.

Initially, the Practice Operations Manager will directly manage many of the financial, administrative, and operational responsibilities currently handled by the Financial Coordinator. As systems are refined and support is added, the focus of the role will progressively shift toward
management, oversight, delegation, process design, and strategic execution
.

This role will report and work side by side with the owner doctors: Dr. Brian Hoagburg and Dr. Rachel Hoagburg

Dental experience is
not required
. Candidates from healthcare, professional services, finance-adjacent operations, or multi-location organizations are encouraged to apply.

Core Responsibilities

Financial Coordination & Revenue Cycle Management (Initial Responsibility)

The Practice Operations Manager will
initially own and oversee the following functions
, with the expectation that most will later be delegated or outsourced once systems and accountability structures are in place:

• Managing financial contracts, including inputting contracts and communicating with patients regarding financial decisions in advance
• Setting up and managing Orthobanc