Part-Time Operations

Job Summary

TAG Muay Thai is seeking a reliable, organized, and proactive Part-Time Operations & Front Desk Coordinator to support both in-gym operations and remote administrative work for our Sterling, VA location.

This role is a hybrid position — partially in-person and mostly remote — designed for someone who enjoys organization, follow-up, and helping a busy gym run smoothly behind the scenes.

The ideal candidate is dependable, detail-oriented, comfortable working independently, and able to communicate clearly with members and staff.

Schedule & Pay

Part-time: 15–25 hours per week

• Pay range: $18–$22 per hour, based on experience

On-site (required):

• Tuesdays & Thursdays (our busiest days)
• Evening shifts typically 5:00 or 5:30 PM – 9:00 PM
• End time may vary slightly based on the number of trial classes

Remote (majority of hours):

• Administrative and follow-up work completed remotely on non-Tues/Thurs days
• Flexible scheduling as long as tasks are completed consistently

How the Role Works (Important)

On-Site Responsibilities (Tuesdays & Thursdays):

• Front desk coverage during peak evening hours
• Greeting members and trial students
• Assisting with check-ins, scheduling, and basic questions
• Supporting coaches and maintaining a professional front desk presence

Remote Responsibilities (Most Other Days):

• Following up with trial students and leads who visited the gym
• Managing messages, emails, and basic admin tasks
• Performing daily "sweeps," such as:
• Morning sweep (messages, leads, admin check)
• Afternoon sweep (follow-ups, confirmations)
• Evening sweep (before or after gym hours)
• Light weekend sweeps (morning or afternoon, remote) as needed

All remote work can be completed from home.

Responsibilities

• Handle member communication and follow-up professionally
• Maintain organization of schedules, leads, and admin tasks
• Support daily operations so coaches can focus on teaching
• Communicate clearly with management regarding priorities and updates
• Help ensure a smooth, professional experience for new and existing members

Qualifications

• Reliable, punctual, and highly organized
• Strong communication and customer service skills
• Comfortable using email, messaging apps, and scheduling software
• Able to work independently and manage time effectively
• Prior admin, front desk, or customer service experience preferred
• Fitness, gym, or small business experience is a plus (not required)

Job Type: Part-time

Pay: $ $22.00 per hour

Work Location: In person