Bilingual Customer Service Representative

Duties:
- Provide exceptional customer service to clients in a professional and courteous manner
- Handle inbound and outbound calls to assist customers with inquiries, orders, and general information
- Utilize phone etiquette skills to ensure positive customer interactions
- Analyze customer needs and provide appropriate solutions or recommendations
- Upsell products or services to maximize sales opportunities
- Perform data entry tasks accurately and efficiently

Skills:
- Fluency in English and (Bilingual) (Spanish)
- Strong customer service skills with the ability to communicate effectively
- Experience in outbound calling and sales is preferred
- Proficient in using computers and navigating various software applications
- Excellent phone etiquette and interpersonal skills
- Detail-oriented with the ability to analyze information and solve problems

If you are a motivated individual who enjoys providing exceptional customer service, we want to hear from you Join our team as a Bilingual Customer Service Associate and be part of a dynamic company that values its employees.

Please note that this position requires fluency in both English and (Bilingual) (Spanish).

Requirements:
- High school diploma or equivalent
- Previous customer service experience is preferred
- Must be fluent in English and (Bilingual) (Spanish)
- Insurance License preferred but not necessary

To apply, please submit your resume highlighting your relevant experience. We look forward to reviewing your application

Job Type: Full-time

Pay: $21, $40,000.00 per year

Benefits:

• Flexible schedule
• On-the-job training
• Professional development assistance

Work Location: In person