Front Desk Clerk

About Us

We are a busy and patient-focused Internal Medicine clinic dedicated to providing high-quality care in a professional and friendly environment. We are seeking a reliable and detail-oriented Front Desk / Medical Receptionist to join our team.

Responsibilities

• Greet and check in patients professionally and courteously
• Answer multi-line phones and schedule appointments
• Verify insurance eligibility and collect copays
• Manage patient registration, demographics, and forms
• Handle referrals, authorizations, and basic administrative tasks
• Maintain HIPAA compliance and patient confidentiality
• Coordinate with medical assistants, providers, and management

Qualifications

• Previous medical front desk or healthcare experience preferred
• Knowledge of insurance plans (HMO, PPO, Medicare, Medi-Cal)
• Familiarity with EHR systems (eClinicalWorks, Office Ally, Epic, etc. a plus)
• Strong communication and customer service skills
• Ability to multitask in a fast-paced clinical environment
• Bilingual (English/Chinese) a MUST

Job Types: Full-time, Part-time

Pay: $ $23.00 per hour

Work Location: In person