cabin services manager

Location: George Bush Intercontinental Airport (IAH) – Houston, TX
Pay Rate: $22–$24 per hour (based on experience)
Shifts: Varying shifts, including mornings, evenings, weekends, and holidays

Huntleigh USA is a trusted leader in aviation services, dedicated to operational excellence, employee development, and superior customer satisfaction. We provide a professional and supportive work environment that values respect, accountability, and teamwork. Our mission is to deliver reliable, high-quality service to our airline partners while fostering a culture of growth and opportunity for our employees.

The Cabin Services Manager oversees the daily operations of Aircraft Cabin Cleaning and Appearance at George Bush Intercontinental Airport. This leadership role ensures safety, compliance, and quality standards are consistently achieved, while effectively managing and developing personnel to meet operational goals. The ideal candidate will demonstrate strong leadership, exceptional organizational skills, and a proactive approach to problem-solving in a fast-paced airport environment.

• Provide direct supervision, training, and support to all Aircraft Cabin Service Agents on duty.

• Oversee aircraft appearance operations to ensure compliance with TSA, OSHA, HAZMAT, and company safety standards.

• Conduct regular quality inspections and personally verify the completion of aircraft interior cleaning to airline specifications.

• Manage labor hours, productivity, and shift scheduling to meet operational requirements.

• Ensure adherence to company policies, procedures, and collective bargaining agreements (if applicable).

• Assign and approve overtime, ensuring optimal staffing coverage.

• Maintain accurate shift documentation, turnover reports, and operational records.

• Oversee the cleanliness and readiness of hangars, vehicles, and line facilities before shift completion.

• Monitor inventory levels of cleaning supplies and coordinate replenishment needs with management.

• Manage attendance, leave requests, and performance concerns in alignment with company policy.

• Conduct vendor quality audits ("Whip-Arounds") and report findings to airline and vendor leadership.

• Ensure all aircraft cleaning and security search procedures meet regulatory and contractual requirements.

• Maintain USDA logs and ensure compliance with all RGA (Regulatory Governance Agreement) standards.

• Minimum of two years of supervisory experience, preferably within aviation, facilities, or a service-related industry.

• Demonstrated leadership, communication, and decision-making skills.

• Strong understanding of safety compliance, operational efficiency, and quality assurance processes.

• Ability to work flexible schedules, including nights, weekends, and holidays, in a dynamic airport environment.

• Proven ability to lead by example and foster a culture of teamwork, accountability, and excellence.

• Competitive hourly pay and benefits.

• Opportunities for professional development and career advancement.

• Supportive leadership and a collaborative work environment.

• Commitment to safety, quality, and operational success.

Interested candidates are encouraged to submit their resume and contact information for consideration. Qualified applicants will be contacted to schedule an interview.