Valet Serivice Manager

Job Description

The Valet Service Manager is responsible for running all day‑to‑day valet parking operations, supervising attendants, ensuring guest satisfaction, and maintaining vehicle safety. The role blends hospitality, logistics, and team leadership. Information below is grounded in recent job descriptions.

Core Responsibilities of a Valet Service Manager

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• Oversee daily valet operations — ensuring smooth vehicle drop‑off, parking, and retrieval.
• Supervise valet attendants — scheduling, training, coaching, and evaluating performance.
• Deliver exceptional guest service — greeting guests, resolving complaints, and maintaining a luxury‑level experience.
• Ensure vehicle safety and security — monitoring key control, parking procedures, and incident reporting.
• Manage staffing and recruitment — hiring, onboarding, and maintaining adequate coverage for peak times.
• Coordinate traffic flow — directing vehicles, preventing congestion, and maintaining order at entrances/exits.
• Maintain organization and workspace cleanliness — keeping valet areas tidy and professional.
• Handle administrative tasks — payroll, inventory, shift reports, and compliance with SOPs.
• Implement safety protocols — ensuring attendants follow all safety and driving standards.
• Collaborate with the dealer — aligning valet operations with overall

Requirements

• Proficient in English or Spanish
• Speed: Customers want their cars quickly and don't want to wait. Being able to quickly run back and forth to the car is key
• Hand-eye Coordination: Valets will be driving someone else's car, and need to be careful
• Customer Service: Valets need to be courteous to drivers and responsive to their needs. Good customer service means good tips
• Stamina: Valets spend most of their time on their feet, running back and forth to cars

Skills

• Communication
• Attention
• Professionalism
• Punctuality

Job Types: Full-time, Contract

Job Type: Full-time

Pay: $ $30.00 per hour

Work Location: In person