Information Systems Administrator, Journeyman

Job Title: Information Systems Administrator, Journeyman

Location: Maxwell Air Force Base-Gunter Annex in Montgomery, AL

Crossflow Technologies, Inc.

is seeking an Information Systems Administrator, Journeyman located at Maxwell Air Force Base-Gunter Annex in Montgomery, AL, within the AFLCMC/GB Business and Enterprise Systems Directorate (BES), to support the DCAPES Logistics Feasibility Analysis Capability (LOGFAC). The LOGFAC system provides the Warfighter with an accurate assessment of the Air Force War Reserve Material (AF WRM) stockpile, aircraft consumable/non-consumable requirements based on Wartime Aircraft Activity, the Air Force Wartime Consumable Distribution Objective, and shortfalls/overages. It is a mathematically intense application enriched with complex algorithms that produce feasibility assessments for executing plans. The system produces associated cost estimates for wartime requirements. LOGFAC supports planning, execution and monitoring of forces, equipment and supplies during peacetime, contingency situations, periods of national crisis, and both limited and global war.

As an Information Systems Administrator your duties will include the following, but are not limited to:

• Provide support and assistance in the management and operations of program related network systems.
• Providing system administration of Network, Web, and/or communication systems including Local Area Network (LAN) and Wide Area Network (WAN) systems involving network security;
• Preparing technical implementation plans that provide integrated solutions including actions, milestones, timelines and critical paths required for complete solutions;
• Performing the daily activities of configuration and operation of business systems which may be mainframe, mini, client/server, or cloud based;
• Optimizing system operation and resource utilization;
• Performing system capacity analysis and planning; and,
• Experience using any, or all, of the following tools: Checkmarx, SonarQube, Jira, Confluence, Jenkins, Bitbucket
• Update, monitor, and manage information in systems for the program office
• Serve as the first point of contact for resolving or escalating issues relating to hardware, software, network, and other issues of computer end users
• Strong experience with CI (Continuous Integration) and CD (Continuous Deployment) methodologies with Jenkins.

• Troubleshoot user identified deficiencies; validate developer delivered deficiency corrections

• Provide hands-on support of the operationally fielded LOGFAC instances supporting test, and production residing in the Amazon Web Services (AWS) Cloud in IL4 and IL6

• Collaborate with development team to implement infrastructure requirements and resolve issues
• Configured security group for EC2 Window and Linux instances
• Monitor system performance and optimize system operations and resource utilization
• Deploy terraform images to IL6 using Jenkins CI/CD pipeline
• Experience working with Linux OS (Red Hat), file locations, maneuvering through Linux based directory file structures
• Upgrade servers with the latest releases of software packages/patches and RPM packages on Linux servers
• Perform database-specific monitoring of processes, file changes, and distributed database links
• Manage AWS EC2 instances as required
• Process LOGFAC weekly and annual Interface files using Linux, AWS S3 and SQL Developer in IL6
• Perform application monitoring and rotate SSL certificates as required
• Create, unlock and remove user accounts as required
• Provide support for preparation of technical implementation plans for emerging LOGFAC releases
• Serve as the first point of contact for resolving or escalating issues relating to hardware, software, network and other issues end user's experience
• Aid users in accessing and using the LOGFAC application
• Amazon Web Services (AWS) experience with EC2, ECS, CloudWatch, S3, RDS, CLI, Load Balancer, Bastion Host and IAM.

Required Qualifications:

• U.S. Citizenship
• Bachelor's or Master's Degree in a related field and at least three years of experience in the respective technical/professional discipline being performed, three of which must be in the DoD OR
• Seven years of directly related experience with proper certifications, five of which must be in the DoD.
• CompTIA Security+ Certification (or higher)
• Must have and maintain a Secret level security clearance.

Preferred Qualifications:

• Cloud experience (OCI)
• Atlassian Tool suite
• Agile Development methodologies
• ServiceNow

Schedule: (M-F; 8-5)

Work Location: - Onsite

Travel:

Relocation Assistance Available: No

Position Contingent Upon Award of Contract: No

Equal Opportunity/Affirmative Action Employer:

Crossflow ensures that employment decisions and personnel actions are administered fairly, equitably, and in compliance with the federal, state, and local laws and regulations governing EEO and personnel management. All qualified individuals will receive consideration for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why Crossflow?

Crossflow Technologies is proud to offer such wonderful benefits and perks to our employees; however, we feel the biggest perk is our company culture. We harbor a culture that extends down to the individual level by hiring people who understand and embrace our company values. Values like fervently protecting work-life balance and celebrating the achievements of others. To help guide and shape this environment, we strive to solicit feedback as frequently as possible through direct conversations and anonymous input. We take great pride in the fact that we've won the Best Places to Work award for the past four years - particularly when paired with having made the Inc. 5000 list for growth the same four years. To us, this demonstrates our ability to effectively scale our culture showing that Crossflow has been and continues to be, a place that people want to be.

Benefit-Eligible Employee Perks:

EXCEPTIONAL HEALTH, DENTAL, AND VISION COVERAGE
Crossflow is pleased to offer employees with exceptional single and family options for health, dental, and vision coverage. Payments are taken from the first two paychecks of each month. At a glance,
Health coverage choices (including an HSA) ranging from $0.00 to $146.40;
Dental coverage ranges from $4.00 to $15.00; and
Vision coverage ranges from $4.33 to $11.41.

CROSSFLOW KUDOS SPOT BONUS PROGRAM
We created a unique performance bonus program called Crossflow Kudos. Throughout the year, employees are nominated by other employees, company leads, and even individuals outside of Crossflow to receive additional compensation and personal recognition for their positive work. There are six broad categories in which employees can earn Kudos awards.

401(k) RETIREMENT PLANCOMPANY MATCHING
Crossflow uses Principal as our 401(k) plan sponsor. Employees can choose payroll deduction and fund investing options. Payroll deductions will begin the month following your enrollment. Crossflow matches 100% of the first 3% of compensation, plus 50% of the next 2% of compensation.

HIGHER EDUCATION ASSISTANCE PROGRAM
Crossflow offers education assistance to benefit-eligible employees for degree programs at their director's discretion. Crossflow feels that a well-rounded education, even outside of an employee's current role, can enhance an employee's skillset and increase the company's value.

GENEROUS PTO ACCRUALFLEXIBLE LEAVE POLICY
Crossflow currently grants 11 federally observed paid holidays. In addition to these holidays, Crossflow offers a minimum of 2 weeks of paid time off (PTO) to all full-time employees. Employees may utilize PTO for any reason (sickness, vacation, personal day, etc.) and can carry over a maximum of 120 hours from year to year. Many employees are authorized to work additional hours within a normal, forty-hour pay period. This approval is included in the employee's offer letter for employment. These extra hours may be banked for compensatory (comp) time off.

PAID PARENTALBEREAVEMENT LEAVE
To help our employees be present with family during major life events, Crossflow provides additional PTO. We offer varying types of paid Parental Leave to aid birthing, non-birthing, and adoptive parents transition into parenthood. Crossflow also recognizes the importance of supporting employees who endure a death in their family by providing up to 5 days of paid Bereavement Leave a year.

PROFESSIONAL DEVELOPMENT FUNDING
We support employees who seek out personal or professional growth opportunities through a myriad of enabling programs to further equip themselves. Professional Development includes, but is not limited to, training courses, certificate programs, memberships to industry groups, and materials.

EMPLOYEE DRIVEN COMMUNITY ENGAGEMENT

We create as many opportunities as possible for employees to meet and build community. We offer monthly team bonding activities, allowing team members to assemble on a different level than at work. In addition to these gatherings, in 2021 we established Crossflow Cares, an employee-owned and operated charitable organization focused on awarding grants and providing volunteers to local non-profits. Furthermore, Crossflow Technologies is committed to serving the public by investing a large portion of our net income in the greater Huntsville/Madison County area.

MENTORSHIP PROGRAMMORALE LUNCHES
The most successful people in the world always have a terrific team behind them, and Crossflow chooses to be the team behind the people, cheering our employees on to meaningful successes. Our Mentorship Program involves strategically pairing a protg with a mentor who understands an employee's career aspirations and provides coaching towards that goal. A less structured version of this is our Morale Lunch program. We committed a portion of our budget to support our leads to meet with their team members over lunch and facilitate quality catch up sessions. The morale lunches have become a great tool for maintaining open communication and gaining insightful feedback.