Technical Project Manager

Required Skillset

• Strong program/project management capabilities, technical acumen, and

ability to collaborate with cross-functional stakeholders

• Minimum 7 years of project management experience delivering IT

projects of varying complexity.

• Expert proficiency in the management of scope, schedule, quality,

communication, vendor, resource, change, and integration.

• Demonstrated ability to manage software development, enterprise

architecture initiatives, platform upgrades, SaaS implementations, enterprise toolset deployments, and infrastructure-related projects.

• Strong understanding of PMBOK project management standards.

• Working knowledge of ITIL/ITSM processes including Incident

Management, Problem Management, Change Management, Release Management, and Configuration management.

• Hands-on experience delivering using Agile frameworks such as SCRUM

and SAFe.

• Minimum of 5-years of real-world experience planning and executing a

tolling Back Office system, including cutover and go-live activities, coordination of financial reconciliation readiness, lane/roadside system integration points, customer service operations impact, and data migration/transition workflows.

• Familiarity with enterprise architecture principles, governance

processes, and ecosystem impact analysis.

• Experience implementing contact center and telephony solutions,